Solutions Engineer at Valon

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Mortgage Servicing, Regulated FinanceIndustries

Requirements

3–7 years in solutions engineering, presales engineering, forward-deployed engineering, or similar technical customer-facing roles
Proficiency in Python, JavaScript, or similar scripting languages
Experience building prototypes, APIs, integrations, or LLM-based solutions
Background in enterprise SaaS deployments, with understanding of enterprise architectures
Proven ability to thrive in ambiguity and deliver results quickly (MVP thinking over perfection)
Strong communication and presentation skills—capable of engaging both technical and executive audiences
Customer-first mindset: empathy, ownership, and ability to speak "business and code."
Willingness to be based out of NY or SF, with 25-50% travel to client locations

Responsibilities

Collaborate with enterprise clients to build custom integrations and solutions tailored to their workflows
Scope, design, debug, deploy, and iterate on high-impact prototypes and integrations
Lead technical conversations—translating business need into architecture, scoping use cases, and defining deployment patterns
Address security and compliance questions, escalating complex issues when needed
Maintain and enrich documentation: guides, FAQs, internal tools, and best practices
Capture and advocate for customer feedback—feeding it directly into product planning and GTM strategy

Skills

Key technologies and capabilities for this role

Solutions EngineeringAI AgentsWorkflow AutomationBespoke SolutionsCustomer DeploymentProduct ManagementEngineeringGTMAPI IntegrationPlatform Engineering

Questions & Answers

Common questions about this position

What is the location and travel requirement for this role?

Candidates must be based out of NY or SF with strict in-office requirements and travel to client locations 25-50% of the time.

What salary or compensation does this position offer?

This information is not specified in the job description.

What experience and technical skills are required for this Solutions Engineer role?

The role requires 3–7 years in solutions engineering, presales engineering, forward-deployed engineering, or similar technical customer-facing roles, along with proficiency in relevant technical skills.

What is the company culture like at Valon?

This information is not specified in the job description.

What makes a strong candidate for this Solutions Engineer position?

Strong candidates have 3–7 years in technical customer-facing roles like solutions or presales engineering and are willing to be based in NY or SF with 25-50% travel.

Valon

Customer-centric mortgage servicing platform

About Valon

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.

New York City, New YorkHeadquarters

2019Year Founded

$339.3MTotal Funding

SERIES_CCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees