Solutions Consultant at Prove

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, paymentsIndustries

Requirements

5+ years of deep, hands-on technical expertise with enterprise IT applications and integration projects (with ACV > $250K annually) across multiple stakeholders at a SaaS company or similar
Excellent written and verbal communication skills; equally comfortable speaking to internal or external technical teams and non-technical teams
Strong analytical and problem solving capabilities; able to break complex technical hurdles into measurable actions
Known for being a good collaborator and can motivate or maintain enthusiasm throughout the onboarding engagement
Able to quickly come up to speed, tap into your experiences, and provide adequate mentorship to junior level staff
High level of intellectual curiosity and apply it troubleshooting customer issues
Proven technical aptitude, potentially with domain expertise in the following: SaaS, Mobile, Rest APIs, Identity and/or Authentication; PMP Certification is preferred

Responsibilities

Technical consulting throughout the life-cycle of our clients, consuming customer workflows, setting clients up for a successful partnership, and accelerating their “revenue-live” status
Being the “One-Stop-Shop” Subject Matter Expert for all of our internal and external consultative needs
Ability to quickly learn new technologies, adapt to customer demands, and able to “think on your feet”
Proactively test new functionality and existing workflows in order to maintain an intricate knowledge of all Prove products and platforms
Interface with our Product and Tech Support teams to ensure the smooth deployment of new features and fixes through QA Testing and analysis
Proactively review designs of new platform features and functionality to test and determine if the change will impact live clients
Be accountable for ensuring that the process for an existing client taking a new product to market is a seamless experience
Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership
Strong passion for learning about our products and markets through in-house and external training

Skills

Key technologies and capabilities for this role

technical consultingclient onboardingsales engineeringcustomer successsolutions deliverytechnical account managementtroubleshootingidentity tokenizationcryptographic authenticationcustomer workflows

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is remote and located in the United States.

What skills are required for the Solutions Consultant role?

Key skills include being highly technical, loving to work with people, ability to quickly learn new technologies, adapt to customer demands, think on your feet, and proactively test functionality.

What is the company culture like at Prove?

Prove seeks self-starting professionals who thrive in a fast-paced environment, value teamwork, and promote cultural values of humility, passion, inclusion, and leadership.

What salary or compensation does this role offer?

This information is not specified in the job description.

What makes a strong candidate for this Solutions Consultant position?

Strong candidates are self-starters with natural curiosity, tenacity, technical expertise, quick adaptability, and a passion for learning products while working collaboratively across teams.

Prove

Identity verification and authentication solutions

About Prove

Prove specializes in identity verification and authentication services, primarily serving clients in the financial sector. Its solutions are designed to secure transactions across various platforms, including mobile, desktop, call centers, and chat services. Prove's products work by utilizing a privacy-first approach that incorporates decentralized data architecture and identity tokenization, ensuring that user consent is prioritized and data aggregation is minimized. This focus on security and privacy sets Prove apart from its competitors, as it has built a reputation as a trusted partner for major financial institutions. The company's goal is to provide scalable and effective authentication solutions that enhance security for over 1,000 enterprise customers and 500 banks globally, while also maintaining a commitment to user privacy.

New York City, New YorkHeadquarters

2008Year Founded

$245.2MTotal Funding

LATE_VCCompany Stage

Fintech, Cybersecurity, Financial ServicesIndustries

1-10Employees

Benefits

Dental, Vision, Health, & Life Insurance

Well-Being Reimbursement

401K / Retirement Plan

PTO / Vacation Policy

Paid Holidays

Maternity / Paternity Leave

Risks

Generative AI intensifies threats like scraping and fraud, challenging Prove's API solutions.

Deepfake technology threatens trust in Prove's phone-based authentication methods.

EU's eIDAS 2.0 regulation may increase Prove's operational costs to meet compliance.

Differentiation

Prove specializes in phone-centric identity verification, enhancing security and consumer privacy.

Prove's decentralized data architecture limits data aggregation, emphasizing a privacy-first approach.

Prove serves 9 of the top 10 US financial institutions, showcasing its industry leadership.

Upsides

Prove's self-service platform simplifies identity verification, improving customer experience and reducing fraud.

The rise of digital wallets increases demand for Prove's secure digital identity solutions.

Prove's expertise in phone-based authentication addresses the growing threat of business identity theft.

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