[Remote] Sr. AI Solutions Engineer at Built Technologies

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, PropTech, ConstructionIndustries

Requirements

Experience in a customer-facing technical role (Solutions Engineer / Sales Engineer / Implementation Engineer) at a data/AI/infra company (e.g., Snowflake, Databricks, similar)
Deep, practical prompt engineering expertise (few/zero-shot design, tool/function calling, structured outputs, agents, retrieval)
Experience building agentic workflows with LLM providers (OpenAI/Anthropic/Azure)
Strong software engineering fundamentals; fluent in Python and/or TypeScript, REST/GraphQL APIs, and SQL
Comfort creating evaluation pipelines, A/B tests, and analytics to measure quality, safety, and cost
Excellent client communication—able to translate messy SOPs into deterministic workflows and drive to outcomes on tight timelines
Bonus: Fintech/banking or B2B enterprise SaaS background; Snowflake/Databricks integrations; prompt observability/guardrails (e.g., Langfuse/MLflow-like tools); security & compliance awareness (SOC2, PII handling)

Responsibilities

Own prompt engineering & agent workflow design (tool/function calling, structured outputs, guardrails)
Translate client SOPs into production workflows; ensuring we account for the specific nuances of each client
Operate and iterate with real client data to launch; troubleshoot and resolve issues quickly. Back-test new changes to existing data to ensure nothing breaks
Act as the technical escalation point for 6–8 concurrent customers; enable clients and our Agent Analysts on best practices
Instrument and report performance, create reusable templates/runbooks, and feed product requirements to Engineering

Skills

Key technologies and capabilities for this role

AI EngineeringPrompt EngineeringAgentic AIWorkflow DesignLLM TuningEvaluationsCustomer OnboardingImplementation

Questions & Answers

Common questions about this position

What is the salary or compensation for the Sr. AI Solutions Engineer role?

This information is not specified in the job description.

Is this Sr. AI Solutions Engineer position remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Sr. AI Solutions Engineer role?

Key skills include prompt engineering, agent workflow design (tool/function calling, structured outputs, guardrails), translating client SOPs into production workflows, operating with real client data, troubleshooting, and instrumenting performance metrics.

What is the team structure for the Sr. AI Solutions Engineer role?

The role sits within Built’s AI Solutions & Implementations Team, reports to the Head of Implementations, and involves partnering with an Implementation Manager and an Agent Analyst while acting as the technical expert for 6–8 concurrent customers.

What does success look like in the first 90 days for this role?

In 30 days, learn the platform, shadow implementations, and build your first workflow. By 60 days, own technical delivery for implementations and drive customer value. By 90 days, build repeatable patterns, contribute to product feedback, and become a trusted technical expert.

Built Technologies

Financial and project management tools for construction

About Built Technologies

GetBuilt.com offers financial and project management software specifically designed for the construction industry. Its tools help construction contractors, lenders, and real estate developers manage project costs, process payments, and generate financial reports. The software operates on a subscription basis, allowing users to access features like electronic payment processing and lien waiver management. What sets GetBuilt.com apart from competitors is its focus on detailed job cost reporting, which is crucial for contractors tracking expenses and profitability. The company's goal is to streamline financial management in construction, making it easier for clients to handle their projects and loan portfolios.

Nashville, TennesseeHeadquarters

2016Year Founded

$274MTotal Funding

LATE_VCCompany Stage

Enterprise Software, Financial Services, Real EstateIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

401(k) Company Match

Flexible Work Hours

Parental Leave

Professional Development Budget

Risks

Emerging fintech startups pose competition to Built Technologies' market share.

Integration challenges from Nativ acquisition may disrupt Built Technologies' services.

Economic uncertainties could impact demand for Built Technologies' offerings.

Differentiation

Built Technologies offers specialized financial tools for the construction industry.

The platform provides comprehensive solutions for project costing and payment processing.

Built Technologies addresses critical pain points like lien waiver management in construction.

Upsides

Increased demand for digital payment solutions boosts Built Technologies' market potential.

Growing SaaS adoption in construction enhances Built Technologies' subscription model appeal.

Strategic investment from Citi strengthens Built Technologies' financial position.

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