Solutions Architect at Conductor

New York, New York, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Data StreamingIndustries

Requirements

Proven success in a technical field role (e.g., Solution Architect, Customer Success Engineer) serving enterprise customers
Strong passion for technology and desire to stay ahead in the data streaming ecosystem
Interest in learning and mastering how Conduktor tooling adds value in the data streaming world
Hands-on experience working with distributed systems and modern architecture
Demonstrable experience with containerization and orchestration technologies such as Docker and Kubernetes
Familiarity with streaming or messaging systems such as Apache Kafka, Pulsar, RabbitMQ, or JMS
Experience troubleshooting Linux-based applications with a solid understanding of networking and security technologies (e.g., VPC, Private Link, TLS/SSL, SASL, OAUTH/OIDC)
Ability to read and understand code to support technical problem-solving
Proven ability to manage multiple customers simultaneously, driving outcomes such as technical adoption, satisfaction, and retention
Excellent interpersonal skills (inferred from truncated "Excellent interper")
Fluent English
Ability to work hybrid (3x week in-office) based in NYC office

Responsibilities

Lead the onboarding of new enterprise customers and ensure successful adoption of Conduktor’s product suite
Guide customers through essential lifecycle activities, from architecture planning and high availability design to deployment, automation, monitoring, upgrade strategies, and migrations
Deliver training and enablement sessions to help customers get the most out of our tools
Identify and resolve customer technical challenges, developing strategies to remove blockers to adoption
Serve as the technical voice of the customer, coordinating with Sales, Product, Support, and Engineering to drive technical success
Transfer knowledge effectively, helping customers become more self-sufficient while enabling support teams to serve them more effectively
Apply understanding of customer environments and use cases to influence product direction and roadmap
Collaborate hands-on with Technical Support and Engineering teams when deeper troubleshooting is required
Continuously expand expertise in Conduktor products, Apache Kafka, and the data streaming ecosystem to strengthen outcomes for both customers and internal teams
Advise customers on their architectures, offering patterns and strategies to operate, scale, and mature their streaming adoption
Build strong relationships and uphold exemplary delivery standards

Skills

Apache Kafka

Confluent

Event-Driven Architecture

Data Streaming

Solutions Architecture

Customer Onboarding

Technical Advisory

Enterprise Scaling

Conductor

Provides SEO technology and consulting services

About Conductor

Conductor provides technology and services focused on Search Engine Optimization (SEO) to help businesses enhance their online visibility and attract organic traffic. Their main product is an enterprise-level SEO platform that includes various tools for identifying content opportunities, optimizing existing content, and tracking SEO performance. This platform enables marketing teams to improve their search engine rankings and convert website visitors into customers. Conductor stands out from competitors by combining a user-friendly platform with personalized support and consulting services, ensuring clients can effectively implement their SEO strategies. The goal of Conductor is to help businesses achieve a higher return on investment from their digital marketing efforts through improved online presence.

New York City, New YorkHeadquarters

2008Year Founded

$210.7MTotal Funding

LATE_VCCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Paid Sick Leave

Short-Term Disability

Long-Term Disability

Paid Parental Leave

Employee Assistance Program

Health Savings Account/Flexible Spending Account

Paid Holidays

Life Insurance

Phone/Internet Stipend

Risks

Acquia's new digital experience solution may attract Conductor's clients with its offerings.

Layoff anxiety in the tech sector could reduce Conductor's client marketing budgets.

Rapid acquisitions may lead to integration challenges and service disruptions for Conductor.

Differentiation

Conductor's Searchlight platform offers unique customer intent insights for content optimization.

The company provides customizable dashboards for effective SEO and content marketing strategies.

Conductor's acquisition of Searchmetrics enhances its European market presence and capabilities.

Upsides

Conductor's expansion in Europe is accelerated by acquiring Searchmetrics in February 2023.

The rise of AI-driven content optimization tools aligns with Conductor's technology focus.

Increased demand for local SEO services benefits Conductor's comprehensive platform offerings.

Land your dream remote job 3x faster with AI

Try Jobo Free