Solution Architect at Sitetracker

Mexico City, Mexico City, Mexico

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TelecommunicationsIndustries

Requirements

Lead implementations with enterprise-level customers from kickoff to go-live
Gather requirements from customers and design software solutions based on complex customer business processes and requirements
Identify areas of implementation process improvements based on latest Sitetracker product features
Strong understanding of database principles to create efficient solutions
Organize multiple ongoing projects and troubleshoot issues with precise attention to detail
Learn new tools and software and leverage them to develop thoughtful, analytical insights
Perform analysis on customer data and build reports/dashboards based on customer specifications
Configure/develop Salesforce in a client-facing environment (preferred)
Develop foundational knowledge of Sitetracker platform and telecommunications industry within 60 days
Create high-level solutions using Sitetracker to resolve customer challenges within 60 days
Lead small business or corporate-level implementations supported by experienced leads within 60 days
Identify best practices, gaps, and improvement opportunities in existing processes within 60 days
Review large customer datasets independently within 60 days
Utilize knowledge of Salesforce flows, workflow types, profiles vs. roles, report types, lookup vs. master-detail relationships within 60 days
Detect and call out scope creep early in implementation lifecycle within 180 days
Independently lead corporate-level implementations within 180 days
Communicate appropriate messages to customers within 180 days
Raise issues to internal team when they appear within 180 days
Design clean, efficient implementations requiring little/no rework with positive pre go-live demos within 365 days
Rarely have difficulties implementing solutions; provide clear vision and requirements to developers if needed within 365 days
Lead enterprise-level implementations without support within 365 days
Influence core product roadmap with meaningful customer feedback within 365 days

Responsibilities

Work closely with customers to gather requirements and find creative design solutions for business processes
Propel the quality of implementations with in-depth Salesforce exposure
Drive success through strong attention to detail and creative mindset in a collaborative team environment
Develop foundational knowledge of Sitetracker and telecommunications within 60 days
Strategically think on how Sitetracker solves customer problems at a high level within 60 days
Lead small implementations with support within 60 days
Identify process improvements, best practices, and gaps within 60 days
Independently review customer data within 60 days
Detect scope creep and communicate issues within 180 days
Independently lead corporate implementations within 180 days
Communicate effectively with customers and raise internal issues within 180 days
Design efficient implementations with minimal rework and strong demos within 365 days
Lead enterprise implementations independently within 365 days
Provide clear solution visions to developers and influence product roadmap within 365 days

Skills

Key technologies and capabilities for this role

SalesforceSolution DesignDatabase PrinciplesRequirements GatheringData AnalysisReportsDashboardsTroubleshootingProject Management

Questions & Answers

Common questions about this position

What is the salary or compensation for this Solution Architect role?

This information is not specified in the job description.

Is this Solution Architect position remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Solution Architect role?

Key skills include leading enterprise implementations, gathering requirements and designing solutions for complex business processes, strong understanding of database principles, Salesforce configuration/development, and precise attention to detail.

What is the team culture like at Sitetracker for this role?

The team is strongly committed and collaborative, laser-focused on making a difference for customers and the world, with a creative and detail-oriented approach.

What makes a strong candidate for this Solution Architect position?

Strong candidates have a creative mind, strong attention to detail, ability to lead implementations independently, deep Salesforce knowledge including flows and relationships, and experience analyzing customer data to build efficient solutions.

Sitetracker

Cloud-based project management for infrastructure

About Sitetracker

Sitetracker provides a cloud-based platform designed to help businesses manage and streamline their infrastructure projects, particularly for those in construction, engineering, telecom, and energy sectors. The software includes features for project forecasting, scheduling, cost control, payment management, and dispatching field technicians. It also offers analytics and reporting tools to assist businesses in making informed decisions. Built on Salesforce, Sitetracker benefits from advanced document management, machine learning, and strong security features. Unlike many competitors, Sitetracker also offers solutions for managing distributed assets, such as billboards and bus shelter ads, ensuring efficient deployment and communication across teams. The goal of Sitetracker is to enhance efficiency and control costs for companies handling a high volume of repeatable projects.

Palo Alto, CaliforniaHeadquarters

2013Year Founded

$148.8MTotal Funding

SERIES_DCompany Stage

Industrial & Manufacturing, Enterprise SoftwareIndustries

201-500Employees

Benefits

Remote Work Options

Risks

Reliance on Salesforce infrastructure poses risks if service terms change or outages occur.

Emerging SaaS competitors could erode Sitetracker's market share.

Geopolitical risks in international markets like the UK and Greece may affect operations.

Differentiation

Sitetracker integrates AI and automation for optimized asset lifecycle management.

The platform is built on Salesforce, offering advanced features and enterprise-grade security.

Sitetracker's GIS integration enhances geospatial data for improved asset tracking and management.

Upsides

Partnerships with EuroTeleSites and VETRO expand Sitetracker's market reach and capabilities.

Sitetracker's inclusion in the Deloitte Technology Fast 500 highlights its rapid growth.

Increased demand for cloud-based solutions in renewable energy boosts Sitetracker's market potential.

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