Job Description

Position Overview

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

The Workload Management team is an integral part of Smarsh Fabric, the platform that underpins our enterprise applications. This team is dedicated to developing robust, scalable, and secure data solutions that empower our products to deliver exceptional value to our customers. Embracing a DevOps culture, the team adheres to Site Reliability Engineering principles, including proactivity, automation, cross-functional collaboration, and data-driven decision-making.

Employment Type

Full-Time

How will you contribute?

• Contribute to the development of an API-first platform for managing infrastructure.
• Uphold high-quality coding standards with a focus on reusability, maintainability, performance, and testability.
• Design, implement, and maintain platform infrastructure by automating workflows related to various data stores.
• Ensure adherence to best practices in security, including authentication, authorization, encryption, and auditing.
• Provide operational support for systems and infrastructure associated with day-to-day operations of data store clusters within Smarsh’s Enterprise Platform.
• Participate in on-call rotations to ensure system reliability and availability.

What will you bring?

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 2-4 years of experience in DevOps or software engineering roles.
• Proficiency in at least one programming language (e.g. Python, Java, Go).
• Familiarity with IaC/IfC tools (e.g. Terraform).
• Experience with cloud platforms (AWS, Azure, or GCP) and their associated data services.
• Hands-on experience with continuous integration and deployment systems (e.g. Jenkins, Tekton).
• Practical experience with containerization and orchestration technologies, particularly Kubernetes.
• Familiarity with observability tools such as Prometheus and Grafana, the ELK stack, or similar managed service.
• Strong problem-solving skills and attention to detail.
• A demonstrated eagerness to learn and grow in a dynamic environment.
• Understanding of API design and development principles.

Preferred Qualifications

• Experience running production workloads at scale on AWS.
• Familiarity with technologies such as Elasticsearch, MongoDB, Kafka, or similar systems.
• Proficiency in Python, with a preference for experience using Django.

What do we offer?

• Competitive salary along with company bonus
• Strong maternity and paternity scheme
• A workplace pension scheme
• Take what you need holiday package
• Private medical insurance
• Dental plan
• Group life assurance
• Group income protection
• Employee assistance programme
• A monthly wellness allowance
• Adoption assistance
• Stock options

Application Instructions

Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely; at Smarsh, we encourage an inclusive, high-performing environment.

Company Information

Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodation will be provided.