TrueML

Engineer II, Data Services

Mexico, Indiana, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Software, FintechIndustries

Engineer II - Data Services

Salary: $48,500 - $60,000 a year

Employment Type: Full-time


Why TrueML?

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The TrueML team includes inspired data scientists, financial services industry experts, and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavors toward ensuring nobody gets locked out of the financial system.

As an Engineer II at TrueML, you will be a pivotal member of our data services team, responsible for developing the data streaming platform, the common event bus, as well as a number of other critical services to meet the data needs for our domain teams. We are looking for an engineer who is not just technically strong, but a collaborative problem-solver who actively contributes new ideas, flags inefficiencies, and is passionate about continuous improvement for themselves and their team.


Work-Life Benefits

  • Unlimited PTO
  • Medical benefit contributions in congruence with local laws and type of employment agreement

Key Responsibilities

  • Write clean, concise, high-quality, and well-tested code for highly reliable services with some guidance from senior team members.
  • Take independent ownership of delivering tasks and stories from technical design to completion with limited assistance.
  • Manage cloud infrastructure for data services using Infrastructure as Code (IaC).
  • Actively share knowledge and contribute to team documentation, including code documentation, wikis, and release plans.
  • Collaborate closely with other engineers, product managers, technical program managers, and stakeholders to clarify requirements, drive context, and ensure the successful delivery of mid-sized projects.
  • Be part of the team’s on-call schedule. Respond to and troubleshoot issues in the production environment.
  • Document and/or refactor legacy code to improve observability, maintainability, and efficiency.

You Have

  • Bachelor's degree in Computer Science, Engineering, or a related technical field (Master's degree is a plus).
  • 2-5 years of relevant professional experience in a backend engineering role.
  • Hands-on experience with Amazon Web Services (AWS) is required.
  • Proficiency in Go (Golang).
  • Experience with Infrastructure as Code (IaC) tools, preferably Terraform.
  • Good communication skills to articulate the "why" behind your work and explain complex technical problems.
  • A solid understanding of basic system architecture and software engineering practices.
  • The ability to quickly learn new technical areas and ship code without requiring constant feedback.
  • Experience testing and debugging your own code and troubleshooting issues in lower and production environments.
  • Experience with Scala is a plus to work with some of our legacy code.

You Might Also Have

  • Experience with Kafka.
  • Experience with streaming processing technology e.g. Flink, Spark Streaming.
  • Familiarity with Domain-Driven Design principles and event-driven architectures.
  • Certification in relevant technologies or methodologies.

About TrueML

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

Our Dedication to Diversity & Inclusion

TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status.

Skills

Data Streaming
Event Bus
Cloud Infrastructure
Infrastructure as Code (IaC)
Machine Learning
Data Services
Software Development
Problem-Solving
Collaboration
Documentation

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters
2013Year Founded
$199.9MTotal Funding
VENTURE_UNKNOWNCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Unlimited Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Family Planning Benefits
Mental Health Support
Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.
Consumer privacy regulations like GDPR could impact TrueML's operations significantly.
Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.
TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.
True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.
Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.
Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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