Sneaker Authentication Manager

Position Overview

• Location Type: Onsite
• Employment Type: Full Time
• Salary: Not Provided
• About the role: The Authentication Operations team is a fast-paced and passion-filled team to be a part of. This team has successfully launched watches, handbags, sneakers, trading cards, jewelry and apparel authentication in the US, CA, AU, UK, DE and JP in under four years. You will be responsible for directing all sneaker authentication operations in your facility. You will also be responsible for all safety, budgetary, people management, people development and operations objectives for your team. Additional responsibilities include but are not limited to managing and leading a team of hourly employees, coaching and mentoring the team to ensure performance objectives are consistently met, identifying gaps in process and performance and actively working to close them. Building positive employee relations and leadership bench strength within the team. You will collaborate regularly with internal and external partners to ensure alignment to eBay principals and business goals.

Requirements

• Not Provided

Responsibilities

• Direct all sneaker authentication operations in the facility.
• Manage and lead a team of up to 20 hourly associates.
• Coach and mentor the team to ensure performance objectives are consistently met.
• Identify gaps in process and performance and actively work to close them.
• Build positive employee relations.
• Develop leadership bench strength within the team.
• Collaborate with internal and external partners to ensure alignment to eBay principals and business goals.
• Manage safety, budgetary, and people management objectives.

Company Information

• Company: eBay
• Industry: E-commerce
• Mission: “We’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world.”
• Values: “Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.”