Integration Manager

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: $170K - $190K USD (Base Pay) + Series-C Equity

Sardine is a leader in fraud prevention and AML compliance, utilizing device intelligence, behavior biometrics, machine learning, and AI to proactively stop fraud. Our platform is used by over 300 banks, retailers, and fintechs globally to combat identity fraud, payment fraud, account takeovers, and social engineering scams. We have secured $145M in funding from prominent investors including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures.

Culture

Sardine operates with a remote-first work culture, allowing employees to work from anywhere (#WorkFromAnywhere). We value talented, self-motivated individuals with a strong sense of ownership and a drive for growth, prioritizing performance over hours worked. We encourage a healthy work-life balance, allowing flexibility for personal commitments.

Location

Remote - United States or Canada (West-coast preferred)

About the Role

We are seeking an Integration Manager to spearhead client onboarding for Sardine’s fraud and compliance products. This hands-on role involves managing end-to-end integrations, translating technical requirements into effective solutions, and ensuring successful client deployments. You will collaborate closely with clients and internal teams, tackling complex challenges with practical, scalable solutions in a fast-paced environment.

Responsibilities

• Lead the implementation and integration of fraud and compliance products.
• Provide end-to-end client support during the onboarding process to ensure client success.
• Own public-facing SDKs, APIs, integration guides, and support documentation.
• Analyze client requirements from technical and functional perspectives.
• Design solutions by leveraging a deep understanding of Sardine's system and product capabilities.
• Manage implementation projects, focusing on quality, timelines, risk mitigation, and deliverable achievement.
• Develop a thorough understanding of customer business problems, technical requirements, and success criteria to provide tailored solutions using Sardine's technology.
• Act as the primary point of contact for product feedback to internal stakeholders.

Requirements

• Minimum of 5 years of hands-on experience in roles such as Integration Manager, Integrations Engineer, Technical Account Manager, Solution Architect, or Systems Analyst, working with multiple technical teams (internal and external).
• Minimum of 3 years of B2B SaaS experience within the payment, fraud, risk, or compliance domains.
• Excellent written and verbal communication skills, with the ability to articulate complex technical and business concepts to both technical and non-technical audiences.
• Strong organizational skills and the proven ability to manage multiple projects simultaneously and drive them to completion.
• Experience with basic SQL querying and JSON payload analysis.
• Familiarity with API specifications (e.g., OpenAPI), web development, and scripting for internal tool development (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman).

Compensation & Benefits

• Compensation: Base pay range of $170,000 - $190,000 USD, plus Series-C Equity with significant upside potential.
• Note: The final compensation will be determined by factors such as candidate location, qualifications, work history, and interview performance.
• Benefits:
  • Generous compensation in cash and equity.
  • Early exercise for all options, including pre-vested options.
  • Remote-first culture with the flexibility to work from anywhere.
  • Flexible paid time off, year-end break, and self-care days.
  • Comprehensive health, dental, and vision insurance for employees and dependents.