edX

Multiple Roles - Product Management Student Support

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
NoVisa
E-Learning, EducationIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Part-Time
  • Salary: Hourly (Colorado rates apply)

edX, part of 2U Inc., is a global learning platform delivering innovative, skills-based training to over 45 million learners. We offer boot camps through immersive learning experiences with expert services and valuable resources. As of 2021, graduates have been hired by 6,700+ companies, including more than 62% of the Fortune 100. Internal and External Candidates must be authorized to work in the US to qualify for a Central Support Role.

This role focuses on supporting students enrolled in University Bootcamps globally. Teaching Assistants, Tutors, Learning Assistants, and Graders all play a vital role in facilitating the learning experience.

Requirements

  • Experience: At least 6 months of experience related to the specific program you are interviewing for (some roles may require more than 6 months).
  • Technical Familiarity: Some familiarity with the program technologies listed above for your program of choice.
  • Time Management: Excellent time-management skills are essential.
  • Internet Connection: Stable internet connection required.
  • Flexibility: Flexibility in schedule is necessary.
  • US Work Authorization: Must be authorized to work in the U.S.

Responsibilities

  • Teaching Assistants: Present during class hours and help the Instructors facilitate lessons, providing valuable support to students during project group work sessions.
  • Tutors: Provide 1:1 support to students enrolled in University Bootcamps via Zoom, scheduling sessions based on student need and availability.
  • Learning Assistants: Support students enrolled in University Bootcamps via Slack, adhering to a structured schedule with multiple shift options.
  • Graders: Provide students with assignment grades and detailed, clear feedback that supports their learning journey, maintaining a flexible schedule.

Other Perks

  • Skill Development: Hone your own skills by teaching and mentoring others.
  • Global Network: Gain access to a network of thousands of tech professionals around the globe.

Skills

Time Management
Technical Familiarity with Program Technologies
Internet Connectivity
Schedule Flexibility
Communication Skills
Support and Tutoring Skills

edX

Online AI and machine learning bootcamps

About edX

edX offers upskilling and reskilling solutions with a focus on Machine Learning and AI MicroBootCamp™ utilizing Python, grounded in cognitive science and featuring diverse learning features and real-world application opportunities.

Cambridge, MassachusettsHeadquarters
2012Year Founded
ACQUISITIONCompany Stage
Data & Analytics, AI & Machine Learning, EducationIndustries
501-1,000Employees

Benefits

Medical, dental, and vision coverage
Life insurance, disability and 401(k)
Unlimited snacks and drinks
Generous paid leave policies including unlimited PTO
Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

Risks

Increased competition from platforms like Coursera may dilute edX's market share.
Challenges in aligning courses with rapidly changing tech career demands.
Potential over-automation concerns from reliance on AI-driven insights.

Differentiation

EdX offers over 380 courses from 60 global universities and organizations.
Governed by MIT and Harvard, edX ensures high academic standards and credibility.
EdX's open-source platform fosters innovation in online and on-campus learning.

Upsides

Growing demand for micro-credentials aligns with edX's course offerings.
Partnerships with corporations like Verizon enhance workforce development opportunities.
5G technology expansion improves accessibility and quality of edX's online courses.

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