Small Business Account Manager at RingCentral

London, England, United Kingdom

RingCentral Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Telecommunications, SaaSIndustries

Requirements

  • 1-3 years of B2B sales experience, preferably in technology sector
  • Demonstrated sales record of meeting and exceeding sales quotas
  • Success in maintaining existing customer base, cultivating new business, upselling services/products
  • Ability to explore and make recommendations to customers based on customer needs
  • Excellent customer service orientation, face-to-face and on the phone to support remote users
  • Strong initiative and creativity applied through technology
  • Vibrant and energetic attitude, willingness to perform and get things done
  • Experience working in the channel a plus

Responsibilities

  • Become the resident expert on the RingCentral services including UCaaS and CCasS solutions
  • Develop a strong understanding of key differentiators, internal/external systems, sales methodologies and processes
  • Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives to small business markets
  • Align with our channel partners to leverage the unique relationships they have with their customers to maximize revenue growth and minimize churn
  • Proactively manage a list of 200+ existing customers acquired through direct & channel partners
  • Cultivate and saturate business within these accounts
  • Uncover and capitalize on upsell opportunities
  • Provide a high level of customer service
  • Leverage B2B solution selling skills to grow book of business

Skills

B2B Solution Selling
Account Management
Upsell
UCaaS
CCaaS
Sales Methodologies
Customer Service
Channel Partner Management

RingCentral

Phone and video system

About RingCentral

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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