Showroom Sales Supervisor (full-time) at Tonal

Scottsdale, Arizona, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fitness, Technology, RetailIndustries

Requirements

2+ years of sales experience in retail, fitness, service or hospitality industries
Ability to deliver great client experiences that build loyalty and deliver measurable sales results
Strong verbal and written communication skills; approachable, good listener, and enthusiastic brand representative
Flexibility to adapt quickly and react positively to business needs and changes in strategies; strong problem-solving skills
Organized and accountable, following through on next steps
Flexibility to work a standard retail schedule, including evenings, weekends, and holidays
Minimum of 18 years of age
Physical ability to bend, stoop, reach up, lift up to 50 pounds, walk/stand for extended periods, perform routine tasks for extended periods, look at a computer screen for extended periods, and use hands/arms during client demos
(Extra Credit) Fitness industry experience
(Extra Credit) Luxury or high-end product experience
(Extra Credit) Proficiency with Apple Products, Google Suite, and Salesforce
(Preferred) Supervisory experience

Responsibilities

Develop a deep knowledge and understanding of Tonal’s product, technology, and brand image
Lead Tonal demonstrations, calibrations, and workouts with both scheduled and walk-in clients
Drive conversations to figure out each client's specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey
Deliver on and exceed sales goals
Maximize sales through exceptional client relationships and impactful in-store service
Maintain client information, preferences and feedback using established Tonal sales systems (Salesforce)
Conduct phone and/or email outreach to new clients to communicate updates and follow-ups
Maintain an organized and clean sales floor area with attention to detail
Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, client service, and floor coverage
Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, client nurture cycle, and in-store experience
Perform opening and closing procedures
Create and maintain an environment of strong sales and exceptional client service through teamwork, providing informal coaching and support when needed, and leading by example
Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Skills

Key technologies and capabilities for this role

SalesforceSales LeadershipClient Relationship ManagementProduct DemonstrationsSales GoalsCustomer OutreachFitness Knowledge

Questions & Answers

Common questions about this position

What is the salary range for the Showroom Sales Supervisor position?

The salary range is $20.50 - $23.00.

Is this a remote position or does it require onsite work?

This is an onsite position at the Fashion Square Showroom.

What skills and experience are required for this role?

Candidates need 2+ years of sales experience in retail, fitness, service or hospitality industries, ability to deliver great client experiences that build loyalty and sales results, and strong verbal and written communication skills.

What is the company culture like at Tonal?

Tonal fosters a passionate, creative environment focused on reimagining fitness, building products that transform lives, and emphasizing teamwork, exceptional client service, and leading by example.

What makes a strong candidate for the Showroom Sales Supervisor role?

Strong candidates are passionate about fitness, have a high bar for client experience, love solving challenging problems, and bring sales experience with excellent communication skills to lead and train Sales Specialists.

Tonal

Home gym system with personalized workouts

About Tonal

Tonal offers a home gym solution that combines technology and fitness. Its main product is a wall-mounted fitness system that uses artificial intelligence to create personalized workout plans. This system tracks user performance and provides real-time feedback, helping users achieve their fitness goals. Tonal's equipment can adapt to different fitness levels, offering up to 200 pounds of adjustable weight and the capability to perform over 245 exercises. Unlike many competitors, Tonal focuses on providing a complete fitness experience in one device, eliminating the need for multiple gym equipment or memberships. The company's goal is to make fitness more accessible and convenient for everyone, with a business model that includes selling the equipment and offering a subscription service for ongoing personalized workout programs.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$564.2MTotal Funding

LATE_VCCompany Stage

Consumer Software, AI & Machine Learning, Consumer GoodsIndustries

201-500Employees