Shift Supervisor - Mandurah (New Store Opening) at Starbucks

Mandurah, Western Australia, Australia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, Hospitality, Food and BeverageIndustries

Requirements

Leadership experience in the retail or fast-paced restaurant environment (preferred)
Genuine passion for creating memorable and unique moments of connections with customers
High levels of energy and enthusiasm with a can-do attitude
Ability to learn quickly and direct the work of others

Responsibilities

Motivate and encourage the team throughout the shift
Coach baristas and delegate daily tasks
Role model and inspire the delivery of high-quality service
Create meaningful connections with customers

Skills

Key technologies and capabilities for this role

LeadershipCustomer ServiceTeam MotivationCoachingTask DelegationRetail Experience

Questions & Answers

Common questions about this position

What benefits are offered for this Shift Supervisor role?

Benefits include free coffee and frappuccinos on shift, 30% off food, drinks and merch, discounts from the Grande Benefits platform, fast-food industry award rates at Level 2, opportunities to earn extra through partner of the month, customer connection bonus, and referral program, plus paid training, guaranteed hours, permanent contract with job security and various leaves.

Is this Shift Supervisor position remote or on-site?

This is an on-site position located in Mandurah for the new store opening.

What skills or experience are required for the Shift Supervisor role?

Leadership experience in retail or fast-paced restaurant environments is preferred, along with a genuine passion for customer connections, high energy and enthusiasm with a can-do attitude, and the ability to learn quickly and direct others.

What is the company culture like at Starbucks for this role?

The culture emphasizes nurturing human connections, supporting and learning from each other, growing together in a great team environment that fosters life-long friendships, with a focus on people, quality, and value.

What makes a strong candidate for this Shift Supervisor position?

Strong candidates have leadership experience in retail or fast-paced restaurants, show genuine passion for customer connections, bring high energy and a can-do attitude, and can learn quickly while directing a team.

Starbucks

Global coffeehouse chain offering premium beverages

About Starbucks

Starbucks operates a global chain of coffeehouses that offer premium coffee and handcrafted beverages. Customers can enjoy a variety of drinks and food items in a welcoming environment designed to be a 'third place' between home and work. The company serves a wide range of customers, from daily commuters to coffee lovers, mainly in urban and suburban areas. Starbucks generates revenue through both company-operated and licensed stores, focusing on customer loyalty through its Starbucks Rewards program and seasonal promotions. Additionally, Starbucks is committed to sustainability and ethical sourcing, aiming to make a positive impact on the communities it serves.

Seattle, WashingtonHeadquarters

1971Year Founded

IPOCompany Stage

Food & Agriculture, Consumer GoodsIndustries

10,001+Employees

Risks

Ransomware attack on Blue Yonder exposes vulnerabilities in Starbucks' supply chain.

High restaurant bankruptcy rates indicate a challenging market environment for Starbucks.

Integration challenges from acquiring 23.5 Degrees may disrupt Starbucks' UK market performance.

Differentiation

Starbucks creates a 'third place' experience between home and work for customers.

The Starbucks Rewards program fosters strong customer loyalty and repeat business.

Starbucks emphasizes sustainability and ethical sourcing in its operations.

Upsides

Starbucks' acquisition of 23.5 Degrees strengthens its UK market presence with 113 new sites.

Integration with Uber Direct can expand Starbucks' delivery radius and reduce delivery fees.

Early return of Pumpkin Spice Latte boosts sales and customer engagement during slow periods.

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