Services Consulting Manager (HCM, FIN or PATT) at Workday

Costa Rica

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Human Resources, FinanceIndustries

Requirements

5+ years of functional experience (domain experience) with Human Capital Management, Payroll, or Financials
5+ years of experience leading consulting teams as a people manager and/or leading an implementation team working with Workday, SAP, Oracle, PeopleSoft or similar cloud based applications
Experience implementing or working with Workday, SAP, Oracle, Taleo, PeopleSoft, ADP, UKG or similar applications
Bachelor's degree or equivalent experience required
Excellent written and oral communication skills in Spanish and English
Strong consulting skills

Responsibilities

Energetically recruit, develop, lead, and retain a diverse team of consultants supporting Workday’s Human Capital Management, Payroll, Absence, Time Tracking and/or Finance products
Promote a team-oriented, ambitious, and innovative work environment while maintaining and continuously improving the consultant onboarding, performance management, and career development process
Collaborate with Resource Management, Sales, and Engagement Managers to effectively staff engagements and build the skills vital to Workday consultants
Drive team and individuals to provide the best customer satisfaction in the industry to deliver on customer satisfaction, references, revenue utilization, and margin objectives
Become knowledgeable in the Workday product, methodology, and customer requirements by actively providing consulting services and working closely with the project teams
Ensure the consultants are adhering to the activities, processes, and procedures outlined in Workday's Implementation Methodology
Contribute to the strategic direction of the organization through leading and participating in internal initiatives

Skills

Key technologies and capabilities for this role

Workday HCMWorkday FinanceWorkday PayrollTeam LeadershipRecruitingPerformance ManagementOnboardingConsulting

Questions & Answers

Common questions about this position

What is the employment type for this role?

This is a full-time position.

Is this role remote or does it require office work?

The team is often remote from one another but maintains a strong sense of collaboration, supportiveness, and fun.

What skills or qualities are needed for this Services Consulting Manager role?

Key qualities include leadership in a fast-paced environment, appetite for variety and challenging business problems, great communication skills, and passion for providing expert services. Experience leading and developing teams of consultants in HCM, Payroll, Absence, Time Tracking, or Finance products is essential.

What is the company culture like at Workday?

The culture is rooted in integrity, empathy, and shared enthusiasm, with a team-oriented, ambitious, and innovative work environment that emphasizes collaboration, supportiveness, fun, and genuine care.

What makes a strong candidate for this position?

Strong candidates are curious minds and courageous collaborators who enjoy leading teams in fast-paced environments, have an appetite for variety and challenges, and are great communicators passionate about expert services and customer success.

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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