Service Sales Representative APJ at Thermo Fisher Scientific

Selangor, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Scientific Instruments, Chemical AnalysisIndustries

Requirements

Bachelor’s degree in a commercial or technical field
2+ years of sales experience, familiarity with or Service background preferred
Strong interpersonal, oral and written communication, and presentation skills
Proficiency in MS Office and the internet
Organizational skills, ability to multi-task, and meet deadlines
Proven commercial excellence working in a matrix environment
Use of Salesforce.com
Outstanding verbal and written communication skills
Outstanding influencing and team development skills
Results-driven and strong motivator
Demonstrated ability to inspire change within organizations
Ability to travel overnight approximately 70% of the time
Adherence to Good Manufacturing Practices (GMP) Safety Standards and use of PPE in varying environmental conditions

Responsibilities

Provide sales expertise and account management, leading all selling and commercial activities within existing markets for Service Products in the APJ region
Maintain effective customer relations and develop opportunities focused on Product Service Agreement growth within an existing customer base
Ensure market penetration and profitability while achieving sales and profit forecasts
Partner with Product Sales, Customer Service, and Service Marketing to sell services alongside new equipment sales, post-warranty conversions, and annual contract renewals
Achieve forecasted sales goals for the territory, support other departments, and sell directly to customers
Meet and exceed customer requirements, including communication, responsiveness, cost awareness, and scheduling sensitivities
Maintain and develop outstanding knowledge of Service products and their applications
Provide forecasts, weekly reports, marketing intelligence, and information to management team and other company personnel as needed
Collaborate closely with internal and external functions on Service Sales issues and development
Use Salesforce.com daily for updates and notes

Skills

Salesforce.com

Account Management

Sales Forecasting

Customer Relations

Service Products

Product Service Agreements

GMP

PPE

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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