Service Colleague at Ada

Dumfries, Scotland, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, Food ServiceIndustries

Requirements

Customer-focused: Enjoy helping people and making their experience a positive one
Team player: Work well with others and support colleagues
Reliable: Show up ready to work and take pride in what you do
Positive attitude: Bring energy and enthusiasm to every shift
Willing to learn: Open to training and keen to build skills
Friendly and helpful approach to customer service
Willingness to work in a fast-paced food service environment
Good communication skills and a team mindset
Flexibility to work a range of shifts, including weekends and evenings

Responsibilities

Serve delicious food
Keep the environment clean and welcoming
Ensure every customer leaves happy
Prepare food
Work the tills
Help with deliveries
Contribute to the smooth running of branded outlets like Greggs, Subway, and Burger King

Skills

Key technologies and capabilities for this role

Customer ServiceTeamworkFood PreparationCash HandlingCommunicationFast-Paced Environment

Questions & Answers

Common questions about this position

What is the pay rate for the Service Colleague position?

The pay rate is £12.45 per hour.

Is this a remote or on-site position, and where is it located?

This is an on-site position located at FS - 1467 Dumfries Greggs.

What skills and qualities are needed for a Service Colleague?

Key qualities include being customer-focused, a team player, reliable, having a positive attitude, and willingness to learn. You'll need a friendly approach to customer service, ability to work in a fast-paced environment, good communication skills, a team mindset, and flexibility for various shifts.

What is the work environment like for Service Colleagues?

You'll be part of a friendly, fast-paced team in food services outlets like Greggs, where great service and teamwork are key, involving tasks like serving food, tills, cleaning, and deliveries.

What benefits are offered to Service Colleagues?

Benefits include 15% colleague discount on shopping from day 1, discounted Asda services, Wagestream for flexible pay, company pension, wellbeing support like 24/7 virtual GP and EAP, inclusion networks, excellent parental leave policies, recognition programme, and various special offers.

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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