Senior Trust Officer at M&T Bank

Baltimore, Maryland, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial Services, Wealth ManagementIndustries

Requirements

Bachelor's degree
Minimum of 7 years’ experience administering fiduciary accounts or related

Responsibilities

Apply deep experience and technical understanding to the administration and oversight of complex trust relationships within an assigned book of client trust accounts through demonstrated proficiency and sound judgment in exercising fiduciary discretion
Serve as the primary point of contact for the client on the trust account relationship, communicate regularly with the client on all trust matters, and be responsible for overall trust administration management for complex trust relationships
Assess and manage risk, exercise fiduciary discretion and judgment, and adhere to policies and procedures related to account administrative activities
Serve as key partner to wealth clients and develop and implement trust solutions to meet wealth client needs
Anticipate and identify opportunities to create new relationships and expand existing relationships
Provide superior client service and develop deep relationships with clients to best administer their trust accounts, generate solutions, and meet distribution needs
Communicate regularly with the client team (Custom Credit Advisors, Investment Advisors, and Commercial and Business Bankers, etc.) supporting the client to ensure the client team is aware of trust matters concerning the client
Manage the new account opening process including reviewing all critical forms and documents, ensuring proper trust funding, account opening with correct coding regarding statements, proxies, investments and tax, correctness of beneficiary information, and that fee agreements are in place; monitor terminations as necessary
Play a key role in overall client satisfaction and retention through cultivating strong working relationships with clients and their advisors to develop a complete understanding of individual client needs; communicate client needs and concerns to partners
Maintain comprehensive knowledge, and coordinate efforts, of appropriate Bank resources, including market leadership, tax liaison team, Legal and Compliance, to ensure timely delivery of quality service and expand client relationships
Support market efforts to develop new trust business; participate in client presentations, as requested, and serve as subject matter expert concerning trust administration; represent the Bank in a professional and competent manner whether over the phone or in person with clients, advisors, and business partners
Serve as fiduciary resource to Wealth Advisors and other internal partners
Support the goals and objectives of the wealth practice and regional leadership by serving as a mentor and role model for less experienced staff
Understand and maintain current knowledge of regulatory requirements and Federal and state law concerning trust and estates, as well as industry standards and practices
Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite; identify risk-related issues needing escalation to management
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned

Skills

Trust Administration

Fiduciary Management

Risk Assessment

Client Relationship Management

Account Opening

Document Review

Tax Coding

Investment Oversight

Fee Agreements

Wealth Client Solutions

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees