Senior Test and Platform Operation Engineer

Salary: $150K - $160K Location Type: Remote Employment Type: Full-Time

Company Overview

Founded in 2015, PHIL is a Series D health-tech startup dedicated to revolutionizing the prescription process. We are building a platform that seamlessly connects doctors, pharmacies, and patients, streamlining how patients receive their prescriptions. Our mission is to transform this complex and often archaic industry.

PHIL's B2B2C platform offers an end-to-end prescription management and delivery service. Our robust system connects patients, prescribers, pharmacies, and manufacturers, ensuring easy and affordable access to medicine. Through digital stakeholder experiences, patient access services, market access solutions, and innovative distribution models, we empower pharmaceutical manufacturers to deliver affordable and timely therapy access to patients. This ultimately leads to improved patient adherence to treatment plans and fosters greater innovation within the pharmaceutical sector.

The PHIL team is comprised of like-minded individuals from diverse backgrounds, united by a passion for creating a new, innovative healthcare platform focused on patient experience and overall human well-being. If you are driven, analytical, and passionate about making a difference, we encourage you to join us!

Job Overview

We are seeking a highly skilled Senior Test and Platform Operation Engineer with extensive experience in Business Requirements Testing (BRT) and Site Reliability Engineering (SRE) practices. In this critical role, you will ensure our software solutions not only meet business needs and exceed customer expectations but also maintain exceptional system reliability and stability. You will serve as a vital liaison between product owners, business analysts, and the development team. Your responsibilities will include designing, developing, and maintaining robust testing frameworks and tools to guarantee our software adheres to business, quality, and reliability standards.

This is an excellent opportunity for an individual passionate about test automation, system reliability, and driving quality through scalable test solutions.

Key Responsibilities

Requirement Analysis

• Collaborate with stakeholders, including business analysts, product managers, and developers, to understand, analyze, and refine business requirements.
• Identify gaps, ambiguities, and inconsistencies in requirements, providing actionable feedback to enhance clarity and completeness.

Test Planning and Design

• Develop comprehensive test strategies and detailed test plans aligned with business requirements and project objectives.
• Develop tools and utilities to support continuous testing and integration efforts.
• Contribute code to improve test infrastructure, increase test coverage, and reduce testing cycle times.

Testing Execution and Automation

• Execute functional, regression, integration, and end-to-end tests, utilizing both manual and automated testing tools.
• Analyze test results, identify defects, and collaborate closely with the development team to resolve issues.
• Leverage automation frameworks to enhance the efficiency and coverage of testing efforts.
• Demonstrate the ability to develop testing tools that boost productivity.

Documentation and Reporting

• Prepare and maintain detailed test documentation, including test cases, test data, defect reports, and test summaries.
• Report on test progress and results to stakeholders, providing recommendations for go/no-go decisions.

System Reliability and Performance

• Develop and implement effective monitoring and alerting strategies to proactively detect issues.
• Collaborate to create automated solutions for incident response and resolution.
• Conduct thorough root cause analysis (RCA) on critical issues, identifying opportunities to improve system stability.
• Participate in on-call rotations and incident management to ensure system uptime.

Qualifications

Required Skills and Experience

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
• 5+ years of experience in software testing, with a strong focus on Business Requirements Testing.
• Proficiency in analyzing complex business processes and translating them into