[Remote] Senior Director, Business Applications at Included Health

Remote

Included Health Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, TechnologyIndustries

Requirements

  • 15+ years of progressive experience in IT leadership, with at least 7 years in a senior leadership role managing enterprise applications or business systems
  • Deep expertise in managing core ERP and corporate business applications, with hands-on experience with Workday and/or Anaplan
  • Proven experience managing technology budgets, forecasting future investments, and presenting business cases to executive leadership to secure funding and align with company goals
  • Strong strategic and technical acumen, with the ability to define a clear technology roadmap and make informed decisions on architecture and investments
  • Ability to develop talent, build high-performing teams in a remote environment, and inspire a shared vision
  • Ability to partner with senior-level stakeholders and business leaders to articulate complex technical concepts to a non-technical audience
  • Demonstrated experience translating enterprise strategy into clear priorities and measurable outcomes
  • Capability to remain seated in a stationary position for prolonged periods
  • Eye-hand coordination and manual dexterity to operate keyboard, computer, and other office-related equipment
  • Capability to work with leadership, employees, and members in an appropriate manner

Responsibilities

  • Define and execute a cohesive strategy and roadmap for all ERP and corporate business systems, ensuring investments are aligned with the company's strategic priorities
  • Partner with senior leaders and stakeholders in Finance, Accounting, Legal, and HR to understand business needs and translate them into a clear and actionable technology roadmap
  • Lead the evaluation and implementation of new business applications and technologies, making tech-agnostic decisions to support long-term growth and efficiency
  • Directly manage and develop our team leaders for G&A Technology and FP&A Technology, building a strong, high-performing team
  • Establish a shared vision and clear standards for our business systems engineering, promoting best practices in DevOps, data management, and custom application development
  • Ensure that our core ERP platforms and integrations (Workday, Anaplan) are architected and maintained to operate seamlessly and support our long-term business strategy
  • Act as the primary technology partner for our corporate teams, owning the portfolio of applications that support their workflows and drive business outcomes
  • Oversee the management of key platforms, including Workday HCM, Workday Financials, Anaplan, and a portfolio of key services supporting our FP&A, Accounting, and HR organizations
  • Drive cross-functional alignment and resolve issues across corporate departments, ensuring our business systems efforts are coordinated and focused on the highest-value work

Skills

Key technologies and capabilities for this role

ERPWorkdayAnaplanDevOpsData ManagementBusiness SystemsIntegrationsRoadmapArchitectureTeam Management

Questions & Answers

Common questions about this position

Is this role remote?

Yes, this is a remote role reporting to the Vice President, Tech Services.

What experience is required for this position?

Candidates need 15+ years of progressive experience in IT leadership, with at least 7 years in a senior leadership role managing enterprise applications or business systems, and deep expertise in Workday and/or Anaplan.

What salary or compensation does this role offer?

This information is not specified in the job description.

What team will I be managing in this role?

You will directly manage and develop team leaders for G&A Technology and FP&A Technology, building a strong, high-performing team.

What makes a strong candidate for this Senior Director role?

A strong candidate has proven experience managing technology budgets, forecasting investments, presenting business cases to executives, and strong strategic and technical acumen to define technology roadmaps.

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$337.5MTotal Funding
GROWTH_EQUITY_VCCompany Stage
HealthcareIndustries
51-200Employees

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.

Risks

Competition from Teladoc and Amwell threatens market share.
Post-merger integration challenges could affect service delivery.
Regulatory scrutiny on telehealth may impact operational flexibility.

Differentiation

Included Health offers integrated primary and behavioral health services.
They provide 24/7 on-demand care with diverse providers.
Their data-driven approach enhances healthcare outcomes and reduces costs.

Upsides

Rising demand for telehealth boosts Included Health's virtual care services.
Employers investing in healthcare benefits expand Included Health's client base.
Value-based care models align with Included Health's focus on outcomes.

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