Responsibilities

As a Technical Writer at AuditBoard, you will collaborate with PED teams and the release management team to draft, edit, and publish internal and external release notes for new product releases and updates, ensuring they are accurate, comprehensive, and published on time. You will support PED teams in drafting and maintaining internal documentation for PED teams, support staff, and other internal stakeholders, translating complex technical concepts into clear, digestible content. Additionally, you will support the integrations team in managing and improving developer documentation for APIs, integrations, and platform features, ensuring it is easy to navigate and up-to-date. You will also collaborate with stakeholders such as product managers, engineers, product marketing, and the Help Center team to gather information and ensure documentation consistently and accurately reflects new features and product changes, identifying documentation gaps and proposing improvements to enhance the documentation process.