Technical Writer

Position Overview

• Location Type: Remote
• Job Type: 6 Month Contract, potential for full-time hire
• Rate: Up to $55 p/h USD
• Job Title: Technical Writer

thatgamecompany is seeking a Technical Writer to create documentation for in-house tools used to support their flagship title, Sky: Children of the Light. These internally-developed applications are crucial for live-operating Sky for millions of players. As a Technical Writer, you will enhance the product user experience by developing high-quality documentation and in-app help content, collaborating with product managers, developers, UX designers, and support teams.

Requirements

• Bachelor’s degree in English, Technical Communication, Computer Science, or a related field.
• 3+ years of experience in technical writing or a similar role (internships may count).
• Excellent written and verbal communication skills.
• Ability to explain complex concepts clearly and simply to diverse audiences, including internal and external developers and users with varying technical literacy.
• Familiarity with SaaS products and general software development terminology.
• Experience writing for a SaaS application or working in a software development environment.
• Basic understanding of documentation tools such as Google Docs, Confluence, or similar.
• Strong attention to detail and a user-focused mindset.
• Applicants must be authorized to work for any employer in the U.S. or Canada. Sponsorship for employment Visas is not available at this time.

Responsibilities

• Write, edit, and maintain user-facing documentation, including user guides, how-tos, FAQs, and release notes.
• Develop concise, intuitive in-app help and tooltips to support users at the point of need.
• Collaborate with subject matter experts to gather and validate technical information.
• Ensure content consistency in tone, style, and formatting across the product and documentation.
• Organize and structure content for easy searching, navigation, and consumption.
• Participate in product testing and documentation reviews to ensure accuracy and usability.
• Update and revise content based on product changes and user feedback.

Application Instructions

• Please provide a portfolio of previous work in your application.

Bonus Points

• Passion for gaming and experience writing technical documentation in the game industry.
• Familiarity with content management systems, version control (Git), or help authoring tools.
• Understanding of UX principles and how documentation integrates into the user journey.
• Basic HTML/CSS knowledge.
• Exposure to tools like Figma and Jira.
• Passion for learning new technologies and continuously improving documentation quality.

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