Senior Technical Writer

United States

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$125,000 – $150,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance Technology, Financial ServicesIndustries

Requirements

Candidates should possess a Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field, with over 4 years of technical writing experience in SaaS environments, particularly in fintech, insurtech, or regulated industries. Proficiency in modern documentation platforms like GitBook or Notion, docs-as-code workflows using Markdown and Git, and API documentation tools such as Swagger or Postman is required. Experience leading and optimizing AI-native workflows for content creation, process documentation including workflow mapping and requirements gathering, and cross-functional collaboration skills are essential.

Responsibilities

The Senior Technical Writer will establish and lead the company's documentation practice, creating and maintaining comprehensive documentation across the product ecosystem, including API references, integration guides, and user manuals. Responsibilities include leading documentation for major product releases, coordinating with cross-functional teams, and partnering with Product Operations to implement AI-powered documentation workflows. The role also involves developing documentation strategies, building knowledge management systems, establishing documentation standards and style guides, and collaborating with Customer Success and Support to identify and address content gaps.

Skills

Technical Writing

API Documentation

Integration Guides

User Manuals

Compliance Documentation

Documentation Strategy

Insurance Technology

Bestow

Digital platform for life insurance solutions

About Bestow

Bestow offers a digital platform for purchasing life insurance, focusing on making the process quick and easy for individuals. Their technology streamlines the application process using advanced underwriting methods, allowing customers to receive instant decisions on their coverage. Bestow's software manages the entire insurance lifecycle, which helps reduce costs and enables the rapid launch of new insurance products. Additionally, the company utilizes data solutions to enhance customer data for better marketing strategies and audience targeting. Unlike traditional insurance providers, Bestow emphasizes a user-friendly experience and affordability, with coverage starting at $11 per month. Their goal is to provide accessible life insurance while maintaining high customer satisfaction, as evidenced by their excellent ratings and A+ Better Business Bureau score.

Dallas, TexasHeadquarters

2017Year Founded

$133.8MTotal Funding

SERIES_CCompany Stage

Data & Analytics, FintechIndustries

201-500Employees

Benefits

Competitive salary

Equity

Annual bonus based on company and individual performance

Flexible PTO plan

Medical, dental, & vision insurance

Paid parental leave

Annual lifestyle spending account

Flexible work-from-home policy

Learning & development opportunities

Risks

Departure of key compliance officer may affect regulatory risk management.

Pending Sammons acquisition could alter Bestow's strategic direction.

Recent layoffs and low website traffic indicate potential customer engagement challenges.

Differentiation

Bestow offers a digital platform simplifying life insurance purchase processes.

The company uses advanced underwriting technology for quick insurance application decisions.

Bestow's data-driven approach optimizes marketing and audience segmentation.

Upsides

Growing demand for digital insurance solutions boosts Bestow's market potential.

Partnership with Transamerica enhances Bestow's market reach and credibility.

InsurTech investments provide growth opportunities for Bestow's technology-driven solutions.

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