Senior Technical Trainer (APJ) at Amplitude

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Analytics, SaaSIndustries

Requirements

Excellent communication and presentation skills with the ability to explain complex concepts clearly
Dynamic and enthusiastic, building strong interpersonal connections
A knack for self-directed learning and thrive in analytical problem-solving
Can prioritize effectively, managing multiple projects and tasks simultaneously
Organized, methodical, and detail-oriented
2-3 years of experience

Responsibilities

Deliver engaging training sessions: Facilitate training in various formats—including live virtual sessions, in-person workshops, and recorded/asynchronous sessions—for customers, partners, and internal teams
Tailor learning experiences: Work closely with customers to understand their needs and data sets, adapting content to suit diverse skill levels, from analytics beginners to advanced users
Master Amplitude’s products: Develop deep expertise across Amplitude’s growing product suite—including Analytics, Session Replay, Experimentation, and Guides & Surveys—to answer customer questions and guide them effectively
Collaborate globally: Partner with the global Education team to shape training content and share insights from live engagements
Support internal enablement: Provide product training for Amplitude team members as needed
Work cross-functionally: Partner with customer-facing teams and account stakeholders to ensure a seamless training experience
Support and enable regional services partners to deliver Amplitude training as part of their engagements (e.g., Implementation Bootcamps, Train-the-Trainer programs and consultative coaching)

Skills

Key technologies and capabilities for this role

Digital AnalyticsTechnical TrainingCustomer TrainingProduct AnalyticsData Insights

Questions & Answers

Common questions about this position

What is the salary for the Senior Technical Trainer position?

This information is not specified in the job description.

Is this Senior Technical Trainer role remote or office-based?

This information is not specified in the job description.

What are the key responsibilities for the Senior Technical Trainer?

The role involves delivering engaging training sessions in various formats, tailoring learning experiences to customer needs, and mastering Amplitude’s products like Analytics, Session Replay, Experimentation, and Guides & Surveys.

What is the company culture like at Amplitude?

Amplitude approaches challenges with humility, ownership, and a growth mindset, while committing to diversity, equity, and inclusion to create an environment of psychological safety, empathy, and human connection.

What makes a strong candidate for the Senior Technical Trainer role?

Passion for helping others learn and adopt new tools, thriving in dynamic and creative environments, and the ability to work with diverse customer skill levels are key for success on this small, impactful team.

Amplitude

Product analytics platform for user behavior

About Amplitude

Amplitude provides tools for product analytics that help businesses understand how users interact with their products. The platform allows companies to track product usage, assess the impact of new features, and analyze user journeys to identify areas for improvement. This helps businesses enhance user experiences and increase customer retention. Amplitude stands out from competitors by offering a subscription-based model with various tiers, allowing clients to choose features that best fit their needs. Additionally, it integrates seamlessly with major platforms like AWS and Segment, making it easier for businesses to use Amplitude alongside their existing systems. The goal of Amplitude is to empower companies to make data-driven decisions that foster growth and optimize their product offerings.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$326.8MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Parental Leave

Wellness Stipend

Unlimited PTO

Stock Exercise Window

Risks

Class action lawsuit could harm Amplitude's reputation and financial stability.

Departure of CFO without replacement may lead to financial management challenges.

unitQ GPT's AI-driven analytics platform poses a competitive threat to Amplitude.

Differentiation

Amplitude offers comprehensive product analytics for SaaS, e-commerce, and fintech industries.

The platform integrates with major services like AWS, Braze, and Snowflake for seamless data flow.

Amplitude Academy provides certifications to enhance user skills in data management and analytics.

Upsides

Growing demand for real-time analytics boosts Amplitude's market potential and client base.

Expansion into emerging markets like South Africa increases Amplitude's global footprint.

New tools like Web Experimentation enhance Amplitude's offerings in A/B testing and personalization.

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