Senior Staff Technical Program Manager at ServiceNow

San Diego, California, United States

Apply with AI Apply

Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Enterprise Software, Information TechnologyIndustries

Requirements

The Senior Staff Technical Program Manager should have experience acting as a deputy to a Program Owner, providing operational and leadership backup. A key responsibility is serving as the Program-level Risk Manager, ensuring that risks are proactively identified, assessed, and mitigated across all program workstreams. The Deputy Program Manager also ensures coordination across projects, drives accountability, and supports strategic decision-making.

Responsibilities

The Senior Staff Technical Program Manager will support the overall Program Owner in managing the successful delivery of program objectives. This role will act as second-in-command, providing operational and leadership backup when the Program Owner is unavailable. Responsibilities include serving as the Program-level Risk Manager, ensuring that risks are proactively identified, assessed, and mitigated across all program workstreams. The Deputy Program Manager will also ensure coordination across projects, drive accountability, and support strategic decision-making.

Skills

Program Management

Technical Program Management

Cloud Transformation

AWS

Azure

Google Cloud

Governance

Operational Excellence

Strategic Execution

Enterprise Cloud

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

Land your dream remote job 3x faster with AI

Try Jobo Free