Senior Fraud Risk Manager
EarnestFull Time
Senior (5 to 8 years), Junior (1 to 2 years)
Candidates should possess 5+ years of experience in payment or risk compliance operations, with a focus on fraud prevention and management. A background in the global payment landscape, including payment processing, fraud prevention techniques, and/or existing regulatory compliance monitoring programs is required. Excellent written and verbal communication skills are essential, as is experience in problem-solving to spot trends and react quickly while establishing new processes or implementations. Knowledge of SQL or Business Intelligence tools, knowledge of fraud vendors and their offerings, and the ability to communicate effectively with technical and non-technical partners are considered nice-to-haves.
The Senior Risk Operations Lead / Analyst will help build operations, product experiences, and establish analytics to protect the platform through investigations and data-driven insights. This role involves auditing and reviewing existing product experiences, and analyzing abnormal signals to prevent platform abuse across Self-Serve and OTT business lines. The position will own Vimeo’s Risk & Fraud strategy and execution across Trust & Safety, Security, Payment fraud prevention, and support escalations, ensuring alignment with company objectives and evolving regulatory environments. Responsibilities include overseeing fraud monitoring, risk operations, and chargeback management, owning associated KPIs/metrics, and developing/implementing risk management systems to monitor suspicious patterns, mitigate fraud, and ensure compliance with industry standards and payment regulations. The role also requires collaboration with cross-functional teams to advise on emerging risks, global compliance, and security best practices.
Video hosting and sharing platform
Vimeo provides a platform for creating, hosting, and sharing high-quality videos, catering to a wide range of users from individual creators to large teams. Users can utilize various tools and services to produce and distribute their video content effectively. Vimeo operates on a subscription model, offering different tiers that provide various features to suit the needs of its diverse clientele. This company stands out from competitors by focusing on high-quality video experiences and offering additional services like video monetization and live streaming. Vimeo's goal is to empower users to connect globally through their video content, facilitating creative storytelling and collaboration.