[Remote] Senior Risk Operations Lead / Analyst at Vimeo

New York, New York, United States

Vimeo Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Media, Entertainment, Financial ServicesIndustries

Requirements

Candidates should possess 5+ years of experience in payment or risk compliance operations, with a focus on fraud prevention and management. A background in the global payment landscape, including payment processing, fraud prevention techniques, and/or existing regulatory compliance monitoring programs is required. Excellent written and verbal communication skills are essential, as is experience in problem-solving to spot trends and react quickly while establishing new processes or implementations. Knowledge of SQL or Business Intelligence tools, knowledge of fraud vendors and their offerings, and the ability to communicate effectively with technical and non-technical partners are considered nice-to-haves.

Responsibilities

The Senior Risk Operations Lead / Analyst will help build operations, product experiences, and establish analytics to protect the platform through investigations and data-driven insights. This role involves auditing and reviewing existing product experiences, and analyzing abnormal signals to prevent platform abuse across Self-Serve and OTT business lines. The position will own Vimeo’s Risk & Fraud strategy and execution across Trust & Safety, Security, Payment fraud prevention, and support escalations, ensuring alignment with company objectives and evolving regulatory environments. Responsibilities include overseeing fraud monitoring, risk operations, and chargeback management, owning associated KPIs/metrics, and developing/implementing risk management systems to monitor suspicious patterns, mitigate fraud, and ensure compliance with industry standards and payment regulations. The role also requires collaboration with cross-functional teams to advise on emerging risks, global compliance, and security best practices.

Skills

Risk Operations
Fraud Prevention
Payment Compliance
Chargeback Management
Risk Management Systems
Regulatory Compliance
Global Compliance
Network Compliance
PCI Compliance
OFAC Compliance
Security Best Practices
SQL
Business Intelligence Tools
Looker
Tableau
Problem-Solving
Data Analysis

Vimeo

Video hosting and sharing platform

About Vimeo

Vimeo provides a platform for creating, hosting, and sharing high-quality videos, catering to a wide range of users from individual creators to large teams. Users can utilize various tools and services to produce and distribute their video content effectively. Vimeo operates on a subscription model, offering different tiers that provide various features to suit the needs of its diverse clientele. This company stands out from competitors by focusing on high-quality video experiences and offering additional services like video monetization and live streaming. Vimeo's goal is to empower users to connect globally through their video content, facilitating creative storytelling and collaboration.

New York City, New YorkHeadquarters
2004Year Founded
$437.7MTotal Funding
IPOCompany Stage
Consumer Software, EntertainmentIndustries
1,001-5,000Employees

Benefits

Unlimited paid time off
Company-matched 401k
Medical and dental
Daily breakfast, plus snacks and drinks aplenty
Company outings and events
Tuition reimbursement
Company equity
Company-matched charitable donations
Parental leave and adoption assistance

Risks

Emerging platforms like TikTok challenge Vimeo's market share.
AI-generated content may impact demand for traditional video tools.
Regulatory challenges in Europe could affect Vimeo's operations.

Differentiation

Vimeo offers a comprehensive video platform for creators and enterprises.
The platform supports spatial videos, enhancing immersive content creation.
Vimeo's partnerships with cultural institutions expand its reach and brand prestige.

Upsides

Growing demand for spatial video content boosts Vimeo's market position.
Video monetization strategies offer new revenue streams for Vimeo.
Remote work trends align with Vimeo's collaboration tools for distributed teams.

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