Senior Solution Engineer

Employment Type: Full time

Position Overview

Acronis is a world leader in cyber protection, empowering people by providing cutting-edge technology to monitor, control, and protect their data. We are in an exciting phase of rapid growth and expansion, seeking a Senior Solution Engineer to join us in creating a #CyberFit future and protecting the digital world.

The Senior Solution Engineer will be an integral part of the entire sales cycle, helping to achieve technical wins and drive the adoption of our solutions and products. You will be a key member of the Sales organization, responsible for the design and architecture of Acronis platform solutions.

This is a dynamic role with opportunities for career evolution. The ideal candidate possesses the required skills and experience, a positive attitude, the ability to solve complex problems, and thrives in a fast-paced, rapidly changing environment. Experience with cloud & security technologies or vendors, consulting, solution sales, and a passion for new technologies in cloud computing and security are essential.

Responsibilities

• Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
• Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
• Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.
• Analyze business requirements, market strategies, and policies relating to data protection.
• Manage strategic accounts by collaborating with Acronis Account Managers to influence and develop sales strategies.
• Facilitate customer evaluations and proof-of-concept activities for Acronis solutions.
• Perform technical troubleshooting and secure technical wins during the pre-sales process.
• Position solutions that address customer business problems and act as a technical advisor.
• Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners.
• Gather technical requirements, develop cost-effective solutions, and present them to prospects.
• Develop responses to RFIs & RFPs.
• Assist in integrating MSPs RMM platforms with the Acronis Platform and work closely with cross-functional teams.
• Understand complex customer needs and develop innovative solutions.
• Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.

Requirements

• At least 5 years of experience in a relevant position.
• Experience with cloud-based applications such as Microsoft 365 and Google Workspace.
• Backup, Disaster Recovery, and Storage solution design experience.
• Security experience in one or more of the following areas:
  • Antivirus / Ransomware Protection
  • EDR/MDR/XDR
  • Email Security
  • Network Security
• Knowledge of Microsoft Operating Systems (Linux or other operating systems is beneficial).
• The ability to articulate technical and business value propositions.
• Experience in customer and sales opportunity management practices.
• Must be a good listener, creative, intuitive, a team player, and possess the ability to resolve problems.
• A high level of discipline, attention to detail, and the ability to meet deadlines in a fast-paced environment while maintaining a high level of accuracy.
• Should be an articulate, persuasive, and polished oral and written communicator, able to discuss and negotiate technical issues effectively.
• Fluent in Spanish and English.
• Ability to travel (including international).

Company Information

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions.

Please submit your CV in English.