UserTesting

Senior Solutions Consultant

Germany

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Experience Research and InsightsIndustries

Requirements

Candidates should possess a Bachelor’s degree in a relevant field, along with a minimum of 7 years of experience in consultative sales or solution selling, particularly within the experience research or customer experience space. Strong understanding of the Product Development Lifecycle (PDLC) and Mutual Success Planning is essential, as is demonstrated expertise in utilizing quantitative and qualitative methodologies. Knowledge of security best practices and experience managing Proof of Concepts (POCs) are also required.

Responsibilities

The Senior Solutions Consultant will be responsible for determining and driving the strategic, operational, and technical scope of customer business challenges, aligning solutions with positive business outcomes, and leading the development and execution of comprehensive mutual success plans. They will hold Sales Representatives accountable for strategy execution, manage the end-to-end POC process, demonstrate platform expertise, enable other team members, address security-related objections, and manage multiple projects simultaneously.

Skills

Product Development Lifecycle (PDLC)
Mutual Success Planning
Sales Methodologies
Quantitative Methodologies
Qualitative Methodologies
Security Knowledge
Project Management
Multi-initiative Management
Solution Consulting
Customer Success
Communication Skills

UserTesting

Provides customer insights for digital products

About UserTesting

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in understanding user needs and preferences. This feedback can be obtained early in the product development cycle, reducing uncertainty and enhancing the relevance of the data collected. UserTesting differentiates itself by offering the most comprehensive experience research solution in the market, catering to a wide range of clients from small businesses to large enterprises. The company operates on a subscription-based model, generating revenue through recurring fees for access to its platform and services.

Key Metrics

San Francisco, CaliforniaHeadquarters
2007Year Founded
$147.6MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees

Risks

Increased competition from AI-driven platforms threatens UserTesting's market share.
Privacy regulations like GDPR may limit UserTesting's data collection capabilities.
Economic downturns could reduce client spending on user research services.

Differentiation

UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.
The platform provides rapid, high-quality feedback from a diverse, global audience network.
UserTesting's extensive experience research solution minimizes guesswork in product development.

Upsides

UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.
The company is expanding its global market presence with new executive appointments.
Growing demand for remote user testing solutions boosts UserTesting's market potential.

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