Senior Solutions Architect at Workato

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Cloud Computing, Enterprise SoftwareIndustries

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience)
5 - 7+ years of experience in EDI solution design, implementation, or support
5+ years in a presales, sales engineering, or customer-facing consulting role
Strong knowledge of EDI formats and standards (X12, EDIFACT, etc.)
Hands-on experience with EDI mapping tools (e.g., IBM Sterling, Seeburger, Cleo Integration Cloud, GXS, Boomi, etc.)
Familiarity with iPaaS technologies (e.g., Workato, Boomi, Mulesoft, etc.)
Familiarity with standard B2B protocols such as AS2, VDA, OFTP2, SFTP, FTPS, API, and VANs
Experience with ERP systems integration (e.g., SAP)

Responsibilities

Collaborate with sales teams to understand customer needs and define solution requirements
Conduct discovery sessions to analyze customers' existing EDI infrastructure, data flows, and integration challenges
Translate business requirements into scalable, secure, and standards-compliant EDI solutions
Deliver compelling product demonstrations tailored to customer use cases
Explain complex EDI workflows, mappings, and transaction lifecycle processes in a customer-friendly manner
Assist in building proof-of-concepts (POCs) and pilot environments
Lead the technical response to RFPs and RFIs, including solution architecture, integration approach, security, scalability, and compliance details
Design EDI workflows and system architecture diagrams showing integration with ERPs, TMS, WMS, and partner systems
Act as the primary technical liaison between the customer, internal product/engineering teams, and implementation teams during the presales cycle
Support account executives in building trusted advisor relationships with clients
Stay up to date with global EDI standards (EDIFACT, X12, TRADACOMS, etc.) and integration technologies (APIs, AS2, SFTP, VANs, etc.)

Skills

Solution Architecture

AI Agents

Enterprise Orchestration

Workflow Automation

Technical Discovery

Sales Collaboration

Integration Platforms

Workato

Cloud-based automation and integration platform

About Workato

Workato provides a cloud-based platform for automating and integrating business processes using artificial intelligence. The platform helps organizations improve efficiency by unifying integration and automation, which reduces the complexity of using multiple tools and helps eliminate data silos. Workato's features include automated ticket escalation, threat detection, compliance management, and support for remote work, making it suitable for businesses of all sizes. The company operates on a subscription model, allowing clients to access its services for a recurring fee, which supports steady revenue growth. A standout feature, AI@Work, enables users to create intelligent systems by incorporating AI into their operations, making technology more accessible and facilitating business transformation. Workato's platform is designed to adapt to changing business needs while lowering operational costs and speeding up the implementation of integrations and automations.

Mountain View, CaliforniaHeadquarters

2013Year Founded

$403.7MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Flexible working arrangements

EAP

Health insurance

Stock options

Professional development

PTO

Company events & recreation time

Risks

Emerging AI-driven platforms may erode Workato's market share with competitive pricing.

Rapid AI advancements require Workato to invest heavily in R&D to stay competitive.

Economic downturns could reduce client spending on Workato's subscription services.

Differentiation

Workato offers AI-driven automation with a focus on security and governance.

The platform supports low-code/no-code integrations, empowering non-technical users.

Workato's Virtual Private Workato caters to highly regulated industries with stringent security needs.

Upsides

Growing demand for AI-driven automation in healthcare boosts Workato's market potential.

Hybrid work models increase the need for Workato's remote work helpdesk features.

Rising interest in low-code/no-code platforms aligns with Workato's AI@Work feature.

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