Senior Solution Consultant - Civilian

Vienna, Virginia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud ServicesIndustries

Requirements

Candidates should have 3-5+ years of pre-sales solution consulting or sales engineering experience, with proficiency in the ServiceNow platform or cloud software solutions. Experience integrating AI into work processes, decision-making, or problem-solving is also required. Collaboration with product management, product marketing, partners, and professional services, along with territory management skills, pipeline building, and a willingness to travel, are necessary qualifications.

Responsibilities

The Senior Solution Consultant will support Employee Experience, Customer Workflow, and ITX Solution Sales by developing and positioning product-specific solutions during sales cycles to achieve revenue goals. This involves acting as a technical and domain expert, leading discovery workshops, providing product demonstrations, answering technical questions, guiding strategic programs, providing feedback to product management, sharing best practices, and supporting marketing events.

Skills

Discovery workshops

Product demonstrations

Technical questions handling

Domain expertise

Customer journey sessions

Roadmap planning

Outcome agreement

Product feedback

Solution delivery

Sales cycle support

Experience in SaaS environments

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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