Senior Solution Consultant

Boston, Massachusetts, United States

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$60,000 – $90,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Analytics, Software, Digital ExperienceIndustries

Requirements

Candidates should possess a Bachelor’s degree in a relevant field, along with 7+ years of experience in solution consulting, preferably within the digital experience analytics or customer intelligence space. Strong experience with consultative selling methodologies, such as MEDDPICC or Command of the Message, is essential. Demonstrated ability to articulate complex technical concepts to both technical and non-technical audiences is required, as is a deep understanding of digital experience analytics, including web, mobile, and app analytics.

Responsibilities

The Senior Solutions Consultant will design and deliver immersive product demonstrations, lead discovery sessions, and execute Proof of Value (PoV) engagements to showcase Contentsquare’s value to prospective customers. They will partner with Account Executives, Marketing, Product, and Customer Success to ensure a seamless buying journey, advise customers on digital experience strategies, and engage technical stakeholders on platform architecture and best practices. Furthermore, they will scope and guide platform evaluations, share product feedback, and stay current on industry trends and product updates.

Skills

Digital Experience Analytics

Web Analytics

Mobile Analytics

App Analytics

Consultative Selling

MEDDPICC

Command of the Message

Technical Communication

Platform Architecture

PoV (Proof of Value)

Contentsquare

Digital experience analytics and insights platform

About Contentsquare

Contentsquare provides digital experience analytics through an AI-powered platform that analyzes customer behaviors, feelings, and intentions across various online touchpoints. The platform collects data from over 1 million websites, allowing businesses to understand how customers interact with their digital content. This understanding helps companies improve their operations, build customer trust, and ensure that their services are secure, private, and accessible. Unlike many competitors, Contentsquare focuses on delivering deep insights that foster empathy towards customers, enabling brands to enhance customer satisfaction and adapt quickly to market changes. The goal of Contentsquare is to empower businesses to create meaningful customer experiences that drive growth and loyalty.

Paris, FranceHeadquarters

2012Year Founded

$1,257.4MTotal Funding

SERIES_FCompany Stage

Data & Analytics, Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Opportunities for personal growth and career development

Competitive salaries

Generous health and retirement benefits

Excellent family care

Paid time off and flexible policies

Fun and ambitious work environment

Risks

Increased competition from emerging platforms may erode Contentsquare's market share.

The departure of key executives could lead to strategic instability.

Integration challenges with acquisitions like Heap may cause operational inefficiencies.

Differentiation

Contentsquare offers AI-powered insights into customer behaviors and feelings across all touchpoints.

The platform integrates four analytics domains: DXA, DEM, PA, and VoC.

Contentsquare's focus on privacy and accessibility builds strong customer trust.

Upsides

Contentsquare's new AI features enhance conversion, retention, and NPS improvements.

Strategic partnerships, like with TMG, expand Contentsquare's digital experience capabilities.

The rise of AI-driven personalization boosts demand for Contentsquare's analytics solutions.

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