Senior Software Engineer at Zoom

Seattle, Washington, United States

Zoom Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
NoVisa
TechnologyIndustries

Requirements

  • Bachelor's degree in Computing Science, Information System, a related field, or a foreign equivalent
  • Five years of experience in job offered or related occupation
  • 5 years of experience in programming language with JAVA
  • 5 years of experience in programming language with Python
  • 5 years of experience in programming language with C, C++
  • 5 years of experience in programming language with Javascript, Typescript
  • 5 years of experience with relational databases, such as MySQL, PostgreSQL
  • 5 years of experience with NoSQL databases including DynamoDB, MongoDB, and ElasticSearch
  • 5 years of experience programming with object-oriented, Backend Frameworks including Spring Boot, Express.js, Django, and Flask
  • 5 years of experience with RESTful API & Webhook Development, WebSockets
  • 5 years of experience with Authentication & Security: JWT, OAUTH, MFA
  • 5 years of experience with Security Best Practices including SQL Injection Prevention, Cross-Site Scripting (XSS), and Cross-Site Request Forgery (CSRF)
  • 5 years of experience with Performance and Optimization: Caching, Load Balancing, Monitoring & Logging
  • 5 years of experience with Front end framework, at least 1 of Angular, Vue or React
  • 5 years of experience with Cloud platforms, AWS specifically required

Responsibilities

  • Develop the social integration with Zoom Contact Center
  • Implement the message protocol transforming for Zoom Contact Center chat channel
  • Develop the Zoom Contact Center video channel related service
  • Develop real-time data and historical analytics reports services to help customer better understand their Contact Center's service levels, wait times, call volume, and more
  • Develop Zoom co-browse (collaborative browsing) service, which provides the ability for agent and the end customer to securely and simultaneously navigate, interact with the same web page at the same time
  • Optimize the service for availability, performance and scalability
  • Customer tickets handling and troubleshooting

Skills

Java
Python
C++
JavaScript
TypeScript
MySQL
PostgreSQL
DynamoDB
MongoDB
Elasticsearch
Spring Boot
Express.js
Django
Flask
RESTful API
WebSockets
JWT
OAuth
AWS
React

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters
2013Year Founded
$144.5MTotal Funding
IPOCompany Stage
Enterprise Software, Education, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hybrid Work Options
Flexible Work Hours
Stock Options
Company Equity
Paid Vacation
Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.
Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.
Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.
The platform supports diverse needs, including remote work, education, and telehealth.
Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.
The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.
Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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