Senior Software Asset Management Specialist

Employment Type: Full-time

Position Overview

Northwestern Mutual is seeking a Senior Software Asset Management Specialist to join the IT Asset Management Team. This role is crucial in designing, developing, and managing IT Asset Management processes, supporting a wide array of initiatives and collaborating with various organizational teams. The ideal candidate will possess a strong understanding of licensing metrics from top-tier software publishers, experience with diverse SAM tools, and the adaptability to contribute to multiple key initiatives.

Primary Duties & Responsibilities

• Serve as a Subject Matter Expert (SME) in Software Asset Management.
• Demonstrate familiarity with top-tier software licensing terms and conditions.
• Deconstruct software licensing contracts into actionable license reconciliation rules.
• Maintain self-organization and manage multiple tasks effectively.
• Develop metrics, KPIs, and dashboards to support the Software Asset Management function.
• Develop and maintain complex operational processes with supporting documentation.
• Develop and maintain corporate policies and standards.
• Support internal and external audits as necessary.
• Develop and maintain relationships with cross-functional teams.
• Act as a Subject Matter Expert for one or more technology domains.
• Partner with vendors and enterprise teams on emerging best practices, patterns, and technology.
• Proactively learn emerging platforms and related technology.
• Solve complex technical issues and enable/teach peers to be self-sufficient.
• Establish and maintain best practices related to compliance, security, privacy, and legal requirements.
• Anticipate deviations from standard practices and find practical solutions.
• Stay informed about industry trends relevant to your domain and apply them appropriately.
• Break down complex problems into manageable parts and assist others in doing so.
• Understand, utilize, and teach available tools relevant to your domain.

Requirements

• Bachelor's Degree or equivalent experience.
• 4-5 years of professional experience.
• Highly Desired:
  • 5 years of professional IT Asset Management experience.
  • ServiceNow SAM Pro experience.
  • Fundamental Hardware Asset Management experience.
  • Fundamental Configuration Management experience.
  • ITIL foundations.
  • Industry certifications (e.g., CSAM, ServiceNow Implementation Specialist - Software Asset Management Professional).
  • Familiarity with industry regulations.
• Ability to analyze large data sets related to software installations, computer/server configurations, and license reconciliation.
• Excellent troubleshooting skills within your area of expertise and solid troubleshooting in adjacent domains.
• Solid understanding of traditional or cloud computing technologies, including Networking, Compute, Storage, Development, Data, Operations, or Security.
• Experience with multiple delivery methodologies such as Agile and Waterfall.

Compensation

• Pay Range Start: $92,750.00
• Pay Range End: $172,250.00
• Geographic Specific Pay Structures:
  • Structure 110: $102,060.00 USD - $189,540.00 USD
  • Structure 115: $106,680.00 USD - $198,120.00 USD

Note: Final salaries are determined by factors including candidate skills and experience, market conditions, location, and other hiring process elements. Geographic-specific pay structures may apply for candidates in locations like California or New York City.

Application Instructions

• Job Posting End Date: 10/15/2025

Company Information

At Northwestern Mutual, we are strong, innovative, and growing. We believe in fairness and transparency, which is why we share salary ranges for most of our roles.