Customer Success Engineer
RescalePart Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
The salary range is $240K - $425K.
This is a hybrid role requiring presence in the upcoming Seattle office or on-site with strategic customers 4 days per week, with Tuesday designated as the work from home day.
Candidates need 6+ years in SRE or similar roles with deep knowledge of Linux clusters, strong programming in Go and Python, experience with GitOps (ArgoCD), Helm, Kubernetes operators, operating production Kubernetes clusters, and AI/ML tools like Volcano or Kubeflow.
The role involves embedding on-site with strategic customers 4 days a week, operating in ambiguous environments with competing priorities, and acting as a technical liaison with a strong bias for action.
A strong candidate has proven experience operating Kubernetes in production, hands-on AI/ML workload management, excellent communication skills, executive presence for customer interactions, and the ability to work independently or in teams in ambiguous settings.
Cloud-based GPU services for AI training
Lambda Labs provides cloud-based services for artificial intelligence (AI) training and inference, focusing on large language models and generative AI. Their main product, the AI Developer Cloud, utilizes NVIDIA's GH200 Grace Hopper™ Superchip to deliver efficient and cost-effective GPU resources. Customers can access on-demand and reserved cloud GPUs, which are essential for processing large datasets quickly, with pricing starting at $1.99 per hour for NVIDIA H100 instances. Lambda Labs serves AI developers and companies needing extensive GPU deployments, offering competitive pricing and infrastructure ownership options through their Lambda Echelon service. Additionally, they provide Lambda Stack, a software solution that simplifies the installation and management of AI-related tools for over 50,000 machine learning teams. The goal of Lambda Labs is to support AI development by providing accessible and efficient cloud GPU services.