[Remote] Senior Customer Reliability Engineer (US) at Replicated

Chicago, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Commercial Software Distribution, Enterprise SoftwareIndustries

Skills

Key technologies and capabilities for this role

KubernetesCustomer SupportTechnical TroubleshootingApplication DeploymentApplication ManagementProblem-SolvingCommercial Software DistributionEnterprise Software

Questions & Answers

Common questions about this position

Is this role remote?

Yes, Replicated is fully remote and plans to stay that way, open to any state in the US, and for some roles, candidates in Canada, the UK, Australia, and New Zealand.

What skills are required for the Senior Customer Reliability Engineer role?

The role requires deep expertise in Kubernetes, Linux, and the Replicated product suite, along with strong problem-solving skills for troubleshooting complex technical challenges in customer-managed environments.

What is the salary for this position?

This information is not specified in the job description.

What is the company culture like at Replicated?

Replicated is committed to cultivating an efficient, respectful workplace where innovation thrives on diverse teams bringing varied life experiences, educational backgrounds, cultures, and work experiences.

What makes a strong candidate for this CRE role?

Ideal candidates are passionate about problem-solving, enjoy helping people, thrive on technical challenges, and have a strong foundation in Kubernetes, Linux, and cloud-native ecosystems.

Replicated

Distributes Helm charts for application management

About Replicated

Replicated provides a platform for businesses to manage and distribute their applications using Helm charts, which are packages of pre-configured Kubernetes resources. This platform is designed to help companies operate efficiently in various environments, including virtual private clouds, on-premises setups, and air-gapped Kubernetes clusters, which are isolated from the internet for security. By simplifying the management of applications in these complex environments, Replicated allows businesses to install and host their applications with just a few commands. The company serves a diverse range of clients, including 70 of the Fortune 100 companies, showcasing its reliability and trustworthiness in the enterprise software market. Replicated's goal is to facilitate secure and efficient application management for enterprises, charging businesses based on the number of applications managed and the level of service provided.

Culver City, CaliforniaHeadquarters

2014Year Founded

$82.7MTotal Funding

SERIES_CCompany Stage

Enterprise Software, CybersecurityIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Stock Options

Paid Vacation

Home Office Stipend

Professional Development Budget

Remote Work Options

Risks

Increased competition from cloud cost optimization startups may pressure Replicated's pricing.

The Replicated SDK (beta) may face adoption challenges if it doesn't meet vendor needs.

Focus on air-gapped clusters may limit market expansion as enterprises adopt hybrid strategies.

Differentiation

Replicated specializes in distributing commercial Helm charts to enterprise customers.

The platform supports air-gapped Kubernetes clusters, enhancing security and control.

Replicated serves 70 of the Fortune 100 companies, indicating high trust and reliability.

Upsides

Growing demand for Kubernetes-native security solutions boosts Replicated's market potential.

Increased interest in hybrid cloud solutions aligns with Replicated's integrated management tools.

Rising trend of enterprises optimizing software delivery pipelines supports Replicated's offerings.

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