Senior Site Reliability Engineer

Americas

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

The Senior Site Reliability Engineer should possess 7+ years of experience in SRE or infrastructure roles, improving production systems at scale, deep MySQL experience including schema design, performance tuning, and operational tooling, fluency in cloud-native tech (GCP a plus) and Terraform, proficiency in Go and Bash for scripting and systems programming, and skill in observability, incident response, and debugging distributed systems.

Responsibilities

This role involves building and scaling infrastructure to support billions of messages per day and real-time events, automating deployments, alerting, and incident response, improving the on-call process through clear alerts, solid documentation, and faster resolution, tuning MySQL and other datastore performance and improving reliability across distributed systems, and collaborating across teams to debug, ship, and support systems in production, sharing knowledge and raising the bar through sharing progress publicly, and leveraging AI tools to prototype, move faster, and make better decisions.

Skills

MySQL

Distributed Systems

Automation

Monitoring & Alerting

Incident Response

AI Tools

Performance Tuning

System Debugging

Collaboration

Documentation

Mentorship

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters

2012Year Founded

$9.6MTotal Funding

SEEDCompany Stage

Consulting, Consumer SoftwareIndustries

201-500Employees