Senior Sales Operations Manager at RepeatMD

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Aesthetics, WellnessIndustries

Requirements

5+ years in Sales Operations at a high-growth B2B SaaS company
Proven ownership of forecasting, pipeline governance, and performance modeling
Track record of process improvement and automation with measurable impact
Experience supporting SMB and Enterprise motions
Executive-ready communication and strong cross-functional influence
Salesforce fluency: requirements, data model, reporting, UAT, best practices
AI and automation: hands-on with agents and workflow orchestration; measures ROI and scales wins
Data and BI: Tableau or Metabase; comfort with SQL and basic statistical methods
Sales stack: Salesforce, Salesloft, Gong, Chili Piper, HubSpot with knowledge of HubSpot to Salesforce data flow

Responsibilities

Own the sales operating rhythm: weekly forecast, pipeline reviews, monthly and quarterly business reviews
Define and enforce stage definitions, rules of engagement, and data standards
Improve data foundations: enrichment, match and dedupe, SLAs, list governance so reps work clean queues with full ICP fields
Maintain ICP, TAM, and whitespace; publish coverage and penetration by segment and territory
Deliver channel attribution with cost, volume, conversion, and payback; share weekly trend call-outs
Automate outbound data ops: list builds, validation, routing, alerts, rep-assist signals
Reconcile bottom-up and top-down forecasts; instrument early-warning indicators and flag risks early
Lead the AI and automation charter: identify, pilot, and scale agentic workflows across enrichment, targeting, messaging assistance, and follow-up
Translate business needs into requirements; run UAT with BizTech; align with Marketing, Finance, and CX on handoffs and definitions
Build executive-ready dashboards and narrative readouts that drive decisions

Skills

Key technologies and capabilities for this role

Sales OperationsForecastingPipeline ManagementData AnalysisBI ToolsSalesforceCRMSQLAutomationAI WorkflowsChannel AttributionICP ManagementTAM AnalysisDashboardingUAT

Questions & Answers

Common questions about this position

What experience is required for the Senior Sales Operations Manager role?

Candidates need 5+ years in Sales Operations at a high-growth B2B SaaS company, proven ownership of forecasting, pipeline governance, and performance modeling, a track record of process improvement and automation with measurable impact, experience supporting SMB and Enterprise motions, and executive-ready communication with strong cross-functional influence.

What tools and skills are essential for this position?

Key tools include Salesforce fluency for requirements, data model, reporting, UAT, and best practices; hands-on experience with AI and automation agents and workflow orchestration, measuring ROI; and proficiency in data and BI tools like Tab.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position, or is there a location requirement?

This information is not specified in the job description.

What kind of person thrives in this role at RepeatMD?

If you move fast, think in systems, and love owning outcomes, you will thrive here.

RepeatMD

Mobile rewards platform for medical practices

About RepeatMD

RepeatMD assists medical practices, particularly Med Spas, in boosting their revenue through a mobile rewards platform. They create customized mobile apps that allow patients to purchase treatments and memberships while earning rewards, enhancing patient engagement and loyalty. The company stands out by using artificial intelligence to automate patient reminders and referrals, which helps practices retain patients and attract new ones. RepeatMD's goal is to provide a comprehensive solution that streamlines the purchasing process and increases sales for medical practices.

Houston, TexasHeadquarters

2021Year Founded

$55MTotal Funding

DEBTCompany Stage

Fintech, AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Stock Options

Unlimited Paid Time Off

Hybrid Work Options

Parental Leave

Professional Development Budget

Risks

Increased competition from emerging SaaS platforms could dilute RepeatMD's market share.

Reliance on partnerships like Affirm poses risks if partnerships dissolve or face challenges.

Rapid growth may lead to operational challenges and strain on resources.

Differentiation

RepeatMD offers a unique mobile rewards platform for Med Spas and wellness practices.

The company integrates AI to automate patient engagement and enhance retention rates.

RepeatMD provides customized mobile apps, enabling direct treatment purchases and patient financing.

Upsides

RepeatMD surpassed 1 million users, ranking in the Top 200 shopping apps.

The partnership with BENEV enhances patient experience and industry presence.

Secured $50 million in funding to expand revenue automation in aesthetics and wellness.

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