Senior Project Manager, Controllership Business Operations

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: Not specified

Twilio is a company shaping the future of communications, empowering businesses and developers worldwide. We offer a remote-first culture and a global, inclusive environment. This role involves leading strategic initiatives within the Controllership organization to achieve company goals.

About the Job

As Senior Project Manager on the Controllership Business Operations team, you will define and lead strategic initiatives across the Controllership organization and play a critical role in achieving our company goals. You will lead multiple high-visibility, high-impact projects from ideation and strategy through planning, execution and go-live. The Controllership Business Operations team is responsible for creating and maintaining operational rigor via a scalable and well-structured project management approach, process improvement and governance processes, as well as supporting and enabling our cross-functional teams to execute and launch initiatives with increased velocity without compromising quality.

Responsibilities

• Lead multiple complex strategic initiatives:
  • Partner with senior members of the Controllership organization and cross-functional teams (Billing Platform, Financial Systems Enablement, IT/Support, ERP PMO, M&A, Finance) to ensure resources are focused on the highest priority work.
  • Ensure all projects are delivered on time, within scope, and within budget.
• Drive automation of operational processes:
  • Identify, validate, and prioritize automation opportunities.
  • Project manage execution of automation projects.
  • Contribute to CFO-level automation initiatives through knowledge sharing, advocacy, and project support.
• Champion critical, org-wide change-management efforts:
  • Proactively communicate with a broad set of stakeholders.
  • Confirm understanding of changes.
  • Solve problems and create a space where new ideas are encouraged.

Qualifications

• Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply.
• While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply.
• If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.
• We are always looking for people who… (Description incomplete)