Senior Program Manager at Adobe

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

Technical degree in a professional services’ related field
15+ years of technology/service delivery experience with a proven track record in program managing and delivering digital transformation programs involving enterprise-based applications built using leading COTS platforms like IBM, SFDC, SAP, Microsoft, etc
Experience of delivering digital transformation programs using Adobe solutions (Adobe Experience Cloud products) is a plus
Experience in Agile Scrum based delivery of engagements
Working experience in a professional services/consulting environment of an enterprise software company or consultancy
Knowledge of online or offline direct marketing functions is an asset
High attention to detail, thoroughness, and innovative thinker
Well-developed inter-personal & communication skills
Self-motivated with a strong desire to succeed
Able to motivate other project team members, even under high pressure
Bachelor’s degree or equivalent

Responsibilities

End-to-end program management including project planning, day-to-day delivery management, resource management, risk and issue management, and obtaining client acceptance and approval for deliverables
Clearly understand and document customer requirements and integration points
Deliver project scope successfully with high quality, within approved timelines and budget
Support project estimation process with key contributors to define scope and prepare statements of work, including tasks, deliverables, milestones, resources, and estimated costs
Manage all day-to-day administrative activities of a project from inception to closure, such as reviewing timesheets and analyzing plan versus actual figures
Ensure accurate submission of forecasts, resource utilization, and achievement of planned project profitability
Comply with organization requirements on quality, metrics submission, automation in project delivery, etc
Stakeholder management, including regular communication with customers (weekly and monthly reports) and internal teams, and managing customer expectations, even in critical situations or escalations
Identify relevant delivery best practices and incorporate them into projects
Achieve customer satisfaction through successful deployments of new solutions
Participate and lead initiatives beyond project delivery
Compile customer requests and deployment issues to provide feedback into core products
Work with third-party subcontractors and technology partners as required
Act as the central point of contact throughout the project life, capture and communicate experiences in formal post-mortem, and feed lessons learned, best practices, and resources back into the consulting practice
Manage weekly resource planning and financial forecast updates
Proactively research customer needs and recommend new solutions based on Adobe’s Digital Marketing platform
Support sales activities, e.g., identifying new leads and opportunities, deal/solution reviews, preparing proposals

Skills

Key technologies and capabilities for this role

Program ManagementProject PlanningDelivery ManagementResource ManagementRisk ManagementIssue ManagementStakeholder ManagementRequirements DocumentationProject EstimationTimesheet ReviewForecastingResource Utilization

Questions & Answers

Common questions about this position

What is the employment type for this Senior Program Manager role?

This is a full-time position.

Is this Senior Program Manager role remote or office-based?

This information is not specified in the job description.

What qualifications are needed to succeed in this role?

You need a technical degree in a professional services-related field as well as working experience in professional services or consulting.

What is Adobe's company culture like?

Adobe is passionate about empowering people to create digital experiences, committed to exceptional employee experiences, equal opportunity, and hiring the best talent where new ideas can come from anywhere.

What makes a strong candidate for this Senior Program Manager position?

Strong candidates will have a technical degree and professional services/consulting experience, with skills in end-to-end program management including project planning, stakeholder communication, risk management, and supporting sales activities.

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees