Thanx

Senior Product Marketing Manager

Canada

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Food-Service, Customer Loyalty, Marketing TechnologyIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Salary: Not provided

Thanx is a leading loyalty and guest engagement platform for restaurants, helping regional and national brands grow customer lifetime value through lifecycle marketing automations and innovative loyalty tools focused on access, status, and personalization. Thanx's proprietary credit card tokenization technology enhances purchase data accuracy, feeding into its CRM suite and driving industry-leading conversion and repeat purchasing through its app and web-based ordering experiences. The company was recognized on Nation’s Restaurant News “2020 Power List” and has secured over $30M in funding from investors like M33 Growth, Ribbit Capital, and Sequoia Capital. Thanx fosters a culture that values "Think Boldly, Execute Reliably, Focus on What Matters, Say “Thanx” Genuinely, Encourage Diverse Perspectives, and Lead, Virtually," which has led to strong employee tenure, internal promotions, and an impressive alumni network.

Who Are You?

As a member of the Thanx marketing team, you will engage in a broad range of activities with increasing exposure to Go-To-Market strategy. This role offers a significant opportunity to contribute to a fast-paced startup's growth and impact a dynamic industry. Reporting to the VP of Marketing and collaborating with sales, product management, and customer success, you will support various marketing funnel activities with a primary focus on product marketing.

This position is ideal for individuals who:

  • Are strategic thinkers with a strong ability to own and execute tasks at any level of detail.
  • Can learn and articulate buyer pain points, even without prior restaurant industry experience.
  • Approach learning with curiosity and a scientific mindset.
  • Are dedicated to listening to and advocating for customers.
  • Thrive in high-impact environments while also enjoying detailed problem-solving.
  • Can build relationships and influence others effectively without direct authority.
  • Are comfortable working cross-functionally in a fast-paced, ambiguous startup setting.
  • Possess a strong work ethic and a drive to challenge the status quo.
  • Enjoy solving problems.

Near-term Responsibilities Include:

  • Gather and analyze market and competitive intelligence.

Requirements

  • No specific requirements were provided in the original text.

Application Instructions

  • No specific application instructions were provided in the original text.

Company Information

Thanx is a leading loyalty and guest engagement platform for restaurants. (Additional company details are available in the "Position Overview" section).

Skills

GTM strategy
Product marketing
Customer engagement
Lifecycle marketing
CRM tools
Data analysis
Cross-functional collaboration

Thanx

Customer engagement and loyalty solutions provider

About Thanx

Thanx offers customer engagement and loyalty solutions for restaurants and retailers through its CRM platform. The platform collects data from customer interactions, allowing businesses to create detailed profiles and run personalized marketing campaigns easily. Thanx stands out by providing unique rewards and experiences tailored to individual customers, enhancing their overall experience. The goal of Thanx is to help businesses build long-term relationships with their customers to increase retention and revenue.

San Francisco, CaliforniaHeadquarters
2011Year Founded
$22.5MTotal Funding
SERIES_BCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Remote Work Options

Risks

Emerging CRM platforms offer similar features at lower costs.
Consumer privacy concerns may limit data-driven personalization effectiveness.
Economic downturns could reduce spending on CRM and loyalty solutions.

Differentiation

Thanx integrates with credit card networks for accurate purchase data.
The platform offers AI-driven personalized marketing and loyalty solutions.
Thanx provides infinitely customizable branded apps for businesses.

Upsides

Growing demand for AI-driven personalization boosts Thanx's market potential.
Partnerships with Qu and Bite enhance guest engagement strategies.
Stored value features encourage repeat purchases and customer loyalty.

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