Houzz

Senior Product Manager, Retention and Engagement

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Home Improvement, Software as a Service (SaaS)Industries

Position Overview

  • Location Type: [Not Specified]
  • Employment Type: Full Time
  • Salary: [Not Specified]

About the Role: The Industry Solutions Product team is committed to providing its professionals with an integrated platform and tools to build their businesses. We’re looking for a stellar, growth-oriented product manager to partner with Engineering, Design, Sales, Data, and Marketing teams to help drive impact on Houzz Pro monetization efforts. You’ll work on a variety of projects across the product with a diverse set of team members, all aimed at affecting the company’s bottom line.

What You’ll Do

  • Be accountable for driving all existing software revenue.
  • Drive initiatives to grow the revenue coming from existing paying professionals on Houzz.
  • Partner with leadership and peers on developing and influencing monetization strategies for revenue and profitable growth.
  • Define and run experiments to increase the number of upsells and cross-sells from the existing user base.
  • Lead analyses of key metrics to identify growth opportunities in the pro monetization funnel.
  • Collaborate closely with Engineering, Data Science, Design, Sales, and Marketing to develop a comprehensive product roadmap.
  • Clearly articulate product strategy with a wide range of internal teams to ensure alignment.
  • Own product requirements, planning, and go-to-market to deliver on business goals.

Requirements

  • BS degree in a technology-related field.
  • 5+ years of product management experience building web and mobile products.
  • Experience within Subscriptions products.
  • Experience driving MRR and ARR related initiatives at previous companies.
  • Experience driving Growth related initiatives in previous companies.
  • Proven track record building large customer-facing features that have moved key revenue by at least 20%.
  • Strong leadership skills to drive projects to completion.
  • Experience leading post-launch optimizations; developing A/B testing strategies and prioritizing incremental feature enhancements.
  • Excellent product sense and thoughtfulness about the dynamics of a product ecosystem.
  • A natural ability to make things happen around you. You manage project ambiguity, complexity, and interdependencies in an organized and structured way.
  • Eager to be the glue between other functions, doing what it takes to make our product successful.
  • Strong analytical skills; you are able to define and analyze metrics that inform the success of products.
  • An extremely detail-oriented mindset; you believe that a great product is the sum of an inordinate number of small, thoughtful decisions.
  • Excellent communication skills and intuition for communication strategy at every level -- within teams, within the company, to users, to press, and other audiences.
  • Experience leading post-launch optimizations; developing A/B testing strategies and prioritizing incremental feature enhancements.

Ideally, You’ll Also Have

  • SaaS product experience or consulting / mobile gaming / banking is helpful.
  • Consistent record of growing and scaling a product.
  • 2+ years in a [Not Specified]

Skills

Product Management
Web and Mobile Products
Subscriptions
Growth Initiatives
Revenue Growth
Data Analysis
Cross-functional Collaboration
Experimentation
Leadership

Houzz

Online platform for home improvement services

About Houzz

Houzz is an online platform focused on home improvement and remodeling. It connects homeowners with professionals such as contractors, architects, and interior designers. Homeowners can browse a directory of professionals to find the right fit for their projects, while professionals can create detailed profiles to market their services. The platform also offers a wealth of inspiration and ideas for homeowners, allowing them to explore different styles and rooms, and connect with local experts. Houzz differentiates itself from competitors by combining a marketing tool, customer relationship management (CRM) system, and project management features into one platform. The company's goal is to facilitate home improvement projects by making it easier for homeowners to find professionals and for professionals to showcase their work.

Palo Alto, CaliforniaHeadquarters
2009Year Founded
$596.9MTotal Funding
LATE_VCCompany Stage
Consumer Software, Enterprise Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Paid Vacation
Home Office Stipend
Health Insurance
Dental Insurance
Vision Insurance
Parental Leave
Mental Health Support
Professional Development Budget
401(k) Retirement Plan
Health Savings Account/Flexible Spending Account
Wellness Program

Risks

Emerging platforms offering similar services at lower costs threaten Houzz's market share.
DIY home improvement apps may reduce demand for professional services on Houzz.
Economic downturns could negatively impact the home remodeling industry and Houzz's revenue.

Differentiation

Houzz offers the largest residential design database globally, enhancing user inspiration and ideas.
The platform integrates CRM and project management tools for professionals, streamlining their operations.
Houzz's international presence in cities like London and Tokyo broadens its market reach.

Upsides

Houzz Pro's new AI tools enhance project management and reduce costly errors for professionals.
The rise of smart home technology offers Houzz opportunities to expand its product offerings.
Increased demand for biophilic design allows Houzz to feature more nature-inspired ideas.

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