Jobber

Director of Product, Growth

Indiana, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software as a Service (SaaS), Home Services, BiotechnologyIndustries

Position Overview

  • Location Type: Remote-First (Canada or United States)
  • Employment Type: Full-Time
  • Salary: Not specified

The Director of Product, Growth will play a pivotal role in driving Jobber’s next phase of growth. In this role, you’ll lead a talented team of product managers dedicated to accelerating customer acquisition, deepening product adoption, and strengthening customer retention and expansion through innovative, high-impact product experiences. This is your opportunity to shape and scale a team whose work directly improves the lives, businesses, and success of thousands of home service providers across North America. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! Jobber is on a mission to empower home service providers to run, grow, and optimize their businesses—transforming the way small businesses operate, scale, and achieve their ambitions.

Requirements

  • Not specified

Responsibilities

  • Growth Strategy & Vision: Define, own, and champion a clear and compelling product-led growth strategy.
  • Team Leadership: Lead, coach, and develop a team of high-performing product managers.
  • Customer Obsession: Deeply understand the home services industry, our customer segments, and their biggest pain points.
  • Cross-Functional Alignment: Align cross-functional teams around key initiatives.
  • Product Experience Development: Develop high-impact product experiences.

Company Information

Jobber is recognized as a Great Place to Work, Canada’s Most Admired Corporate Cultures, and has been named on the Globe and Mail’s Canada’s Top Growing Companies list and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. The Executive team has over thirty years of industry experience.

Skills

Product Management
Growth Strategy
Team Leadership
Cross-Functional Alignment
Customer Obsession
Product Experience Development

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters
2011Year Founded
$180.7MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Health Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Parental Leave
Professional Development Budget
Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.
Economic fluctuations could impact small businesses' ability to afford Jobber's services.
Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.
The platform integrates AI tools like Jobber Copilot for enhanced decision-making.
Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.
The partnership with Stripe offers embedded financial services for better cash flow management.
Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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