Product Manager, Experimentation

Position Overview

LaunchDarkly is seeking an experienced Product Manager to join our growing Experimentation team. This role is crucial in shaping the future of how product delivery teams measure the success of new features. You will be instrumental in delivering an ambitious roadmap that empowers customers to make data-driven decisions through trusted experimentation capabilities. You will work as part of a triad partnership with Engineering and Design peers, focusing on customer research, strategic planning, and roadmap delivery to drive our experimentation platform forward. The ideal candidate thrives in a collaborative environment, has experience with B2B data, analytics, or experimentation products, and can translate technical complexity into user-friendly solutions.

Responsibilities

• Product Strategy: Own market/customer research, product strategy, and product roadmap for your experimentation ownership areas. Develop opinions on how to win both now and in the future.
• Customer Discovery: Engage deeply with customers to identify opportunities and needs. Translate these insights into actionable feature projects and long-term strategy.
• Product Development: Collaborate with engineering and design to deliver exceptional customer experiences that deliver business value.
• Project Leadership: Oversee the end-to-end lifecycle of product builds, including writing PRDs, scoping, pricing, planning, and ensuring timely, high-quality delivery in partnership with your Engineer and Design partners.
• Customer Relationships: Act as a primary point of contact for our Experimentation customers, maintaining strong relationships and providing ongoing support and guidance.
• End-to-End Ownership: Partner with marketing and cross-functional teams, including sales, customer success, and support, to define Go-To-Market plans and strategy for experimentation features.

About You

• Curious: You enjoy learning and can quickly build opinions and expertise across many domains.
• Collaborative: You excel at collaborating across the company and can easily interact with business stakeholders, product peers, and design and development partners.
• Customer-Centric: You are driven to understand customer challenges and needs, crafting solutions that achieve business goals and provide real value.
• Business Acumen: You understand how technical solutions tie to business objectives and can align projects to meet customer and company goals.
• Great Communicator: You can effectively advocate for the best problems to solve, strategic considerations, or user experience.
• High Agency: You are motivated to achieve success and have a strong sense of ownership to deliver great outcomes across a broad range of responsibilities. You ensure things get done, even if they are not explicitly your responsibility.
• Product Sense: You appreciate well-crafted software, have a strong focus on craft and quality, and can deeply empathize with the end-user to deliver delightful experiences.

Qualifications

• 5+ years of product experience, especially with developer tools, data, analytics, or experimentation products.
• Proven track record of successfully bringing products to market in a B2B environment.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to translate complex technical concepts into user-friendly product features.
• Experience running online experiments to inform decisions for features and products.
• Passion for data and a deep understanding of how customers use and interact with data products.

Bonus (Not Required)

• Experience building experimentation platforms for internal use.