Senior Product Manager, Customer Payments
Mission LaneFull Time
Senior (5 to 8 years)
Candidates must have 5+ years of product management experience, preferably in payments and conversion flows for high-scale B2C eCommerce or SaaS products. A strong understanding of consumer product design, eCommerce unit economics, yield optimization techniques (including CRO, cohort analysis, and CLV), and data fluency with SQL and spreadsheets are essential. Experience with A/B testing and interpreting results is also required, with familiarity in machine learning optimization approaches being a significant advantage.
The Senior Product Manager, Payments will own the product roadmap for Donor Experience, including donation flows, sharing, campaign discovery, donor portal, donor profile, and onboarding. This role involves partnering with the CPTO to define product strategy, ensuring a delightful and well-designed donation experience, and integrating new payment methods like CashApp, international currencies, and Stablecoin. Key responsibilities include relentlessly testing and optimizing the donation experience to maximize donations, analyzing data and customer research to improve donor lifetime value, and leading experiments and new features from ideation to deployment.
Fundraising platform for nonprofits and schools
Givebutter provides a platform for nonprofits, schools, and other organizations to raise funds through various methods. The platform includes tools for managing events, ticketing, and livestreaming, as well as features for tracking donations and setting up recurring donation plans. It supports both in-person and online fundraising, making it adaptable for different campaign needs. Unlike many competitors, Givebutter allows organizations to use its services for free, generating revenue through transaction fees and optional tips from donors. Additionally, it offers integrations with other applications to improve the fundraising experience.