Senior Product Manager, CRM

Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Construction Technology, CRMIndustries

Requirements

Candidates should have 5+ years of experience as a software product manager, preferably in a high-velocity, B2B SaaS environment. A demonstrated ability to break down large problems into smaller, testable hypotheses, strong intuition for product design and user experience, and significant customer research, user testing, and product analytics experience are required. Experience building, implementing, or managing CRMs is essential, with bonus points for SQL, Segment, Amplitude, event-tracking schema maintenance, and vertical SaaS field service industry experience.

Responsibilities

The Senior Product Manager will manage the full product lifecycle from discovery to delivery, focusing on customer research, user testing, defining acceptance criteria, acceptance testing, and analytics. They will define and analyze key performance metrics, regularly engage with customers to understand their needs, and collaborate with a dedicated product development team to build software. The role also involves supporting product delivery efficiency by maintaining a runway for the engineering team.

Skills

Product Lifecycle Management

Customer Research

User Testing

Acceptance Criteria

Analytics

Key Performance Metrics

Product Development

Software Engineering

Agile Methodologies

Roofr

Sales platform for roofing contractors

About Roofr

Roofr provides a sales platform designed specifically for roofing contractors, helping them improve their sales processes and streamline operations. The platform offers several key products, including roof measurement reports that deliver accurate data within 24 hours, estimation tools that allow users to create quotes quickly, and professional proposal generation that enables roofers to share visually appealing proposals with clients easily. Roofr also includes a roofing calculator for lead generation and offers a variety of resources such as blogs and tutorials to support its users. Unlike competitors, Roofr focuses exclusively on the roofing industry, providing tailored solutions that save time and enhance professionalism. The company's goal is to simplify the sales process for roofers, making it faster and more efficient.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$42.6MTotal Funding

SERIES_ACompany Stage

Industrial & Manufacturing, Enterprise SoftwareIndustries

51-200Employees

Benefits

Medical, dental & vision insurance

Remote first with support for autonomous work

1 Friday off per month

Company wide paid shutdown between Christmas and New Years

Flexible and unlimited time off

12 annual holidays

Learning & development opportunities

Monthly co-working space reimbursement

Home office setup & reimbursement

2 retreats per year and great team building activities

Risks

Increased competition from platforms like HOVER and EagleView offering similar services.

Over-reliance on satellite imagery may lead to inaccuracies in cloudy regions.

Rapid expansion may challenge service quality and customer support.

Differentiation

Roofr uses satellite imagery for instant roofing estimates, enhancing speed and accuracy.

Roofr's platform offers professional proposals with client signature capture, streamlining approvals.

Roofr provides a comprehensive sales platform tailored specifically for roofing contractors.

Upsides

Roofr raised $23.5M in Series A+ funding, boosting growth and development.

Partnership with CertainTeed enhances Roofr's market reach and contractor support.

Integration with CompanyCam improves project management and digital sales solutions.

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