Senior Product Manager, Back-Office Platforms

Position Overview

Mission Lane is seeking a hands-on problem-solver to join our Enterprise Platforms Team as a Senior Product Manager, Back-Office Platforms. This role will bring product management discipline to back-office challenges across Finance, HR, and other corporate functions, ensuring internal processes, technology, and data are efficient, scalable, and support business growth. In the first year, you will significantly enhance the stability and efficiency of internal systems and data, streamline key business processes, and lay the groundwork for a robust platform roadmap across all corporate back-office functions.

What You'll Do

As a Mission Lane Product Manager for Back-Office Platforms, you will:

• Define and document processes and technology needs for back-office corporate functions.
• Partner closely with key stakeholders (e.g., Finance, Capital Markets, People Experience, Operations, Compliance) to continuously improve workflows and data integrity.
• Gather, analyze, and prioritize business requirements, translating them into functional and technical specifications.
• Serve as a liaison between business and technical teams, ensuring clear communication and alignment, especially when navigating complex financial concepts.
• Develop and maintain a roadmap for internal systems aligned with company goals and stakeholder needs.
• Provide thought leadership on how platforms might integrate, evaluating the pros and cons of uniform versus unique vendor selection.
• Lead the implementation of new systems or enhancements through collaboration with business, technology, and vendor stakeholders, including process mapping, writing detailed requirements, coordinating testing, and training.
• Drive initiatives to improve operational efficiency, data accuracy & reporting, and user experience within back-office platforms.
• Manage relationships with third-party vendors, including contracts, SLAs, and performance.
• Ensure system compliance with regulatory requirements and company policies.

Key Competencies

• Adaptability & Versatility: Thrive in a fast-paced environment, readily taking on diverse projects and wearing multiple hats, even outside your core expertise.
• Stakeholder Management: Excel at understanding and translating diverse stakeholder needs into actionable plans, collaborating effectively with both technical and non-technical teams.
• Problem-Solving & Strategic Mindset: Adept at solving problems, balancing immediate needs with long-term vision, and connecting detailed work to the overarching strategy.

Qualifications

Minimum:

• 5+ years of experience in product management, business systems, or enterprise applications with a focus on back-office platforms.
• Strong domain expertise in Finance, HR, and Payroll processes—ideally within a regulated industry such as financial services. You should be able to deeply understand and articulate the complexities of financial and accounting processes.
• Hands-on experience with Finance/Accounting systems such as NetSuite (highly preferred), Workday, SAP, Oracle, or similar.
• Proven track record of leading cross-functional system implementations and process reengineering initiatives.
• Familiarity with data governance, compliance frameworks (e.g., SOX), and audit requirements in financial environments.
• Strong analytical and decision-making skills.
• Excellent communication and interpersonal skills.

Company Information

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?

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