Zalando

Senior Product Designer - Zalando Lounge (all genders)

Berlin, Berlin, Germany

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Product Design, Artificial IntelligenceIndustries

Requirements

Candidates should possess excellent UX skills demonstrated through developing elegant solutions to complex business problems, a track record of building up design maturity in tech-heavy organizations, and a strong grasp of frameworks and methodologies such as Jobs To Be Done, User Story/Value Stream/Impact Mapping or OOUX to translate between problem and solution space. Experience with real-world applications of LLMs, machine learning, and predictive analysis is desirable, though a strong interest and awareness of current possibilities is also valued.

Responsibilities

As a Senior Product Designer, the individual will deeply understand how Zalando’s business operates to identify bottlenecks and growth opportunities, collaborate with Product Managers and Engineering teams to research and translate user needs for internal stakeholders, build delightful solutions focused on efficiency and productivity, explore and shape the use of AI and machine learning in B2E and B2B SaaS, and take ownership of generative and evaluative research with the backing of a User Research team. They will also navigate the complexity of cross-functional teamwork through strong communication and stakeholder management.

Skills

UX Design
Jobs To Be Done
User Story
Value Stream
Impact Mapping
OOUX
LLMs
Machine Learning
Predictive Analysis
Generative Research
Evaluative Research
Stakeholder Management
Communication
Cross-functional teamwork

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Key Metrics

Berlin, GermanyHeadquarters
2008Year Founded
$149.8MTotal Funding
IPOCompany Stage
Consumer Software, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Hybrid Work Options
Company Equity
Professional Development Budget
Visa Support
Wellness Program

Risks

Acquisition of About You may strain financial resources and affect profitability.
Virtual Fitting Room may face technological challenges and user adoption issues.
Competition from Vestiaire Collective's AI advancements could threaten Zalando's market position.

Differentiation

Zalando offers a seamless shopping experience with free delivery and returns.
The company invests heavily in technology for efficient operations and customer satisfaction.
Zalando's wide selection includes both well-known and emerging fashion brands.

Upsides

Acquisition of About You could expand market share in European fashion e-commerce.
Virtual Fitting Room may reduce return rates and improve customer satisfaction.
Zalando Partner platform could enhance third-party seller experience and increase commission revenue.

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