Senior Product Data Analyst

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations, and finance teams can manage their drivers, vehicles, equipment, and fleet-related spend in a single system. Combined with industry-leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more.

Responsibilities

• Build and maintain reliability metrics and monitoring for early alerting of issues in the field.
• Conduct root cause analysis and create scalable resources for problem-solving. Develop tools for support engineers to utilize.
• Monitor Return Merchandise Authorizations (RMAs) and complete new analysis as needed.
• Establish fundamentals and document for product reliability analytics.
• Own and lead analytic thought leadership for product reliability domain.
• Define and consistently own key engineering metrics.
• Balance complexity vs. speed in problem-solving, utilizing various tools.
• Apply statistical reasoning to identify anomalies in the field.
• Present findings to an executive audience.

Requirements

• Education: Bachelor’s degree in a quantitative field (e.g., Computer Science, Math, Economics, or Statistics)
• Experience: 10+ years experience in a quantitative field (data analysis, data science) with a focus on physical hardware product analytics.
• Technical Skills:
  • Expert in SQL
  • Proficient in Python
  • Strong statistics, probability, and quantitative reasoning skills

Application Instructions

• Not specified in the provided text.

Company Information

• Motive empowers physical operations teams.
• Serves over 120,000 customers.
• Benefits include health, pharmacy, optical and dental care, paid time off, sick time off, short term and long term disability coverage, life insurance, and 401k contribution (subject to eligibility).
• Pay Transparency: Compensation may be based on education, work experience, and certifications; total compensation may include restricted stock units.