Senior Product Analyst

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.

About the Team

At Typeform, the Data team is making data our #1 asset. And we know how important that is— our product helps people collect information in the best way possible, by making it conversational.

About the Role

As a Senior Product Analyst at Typeform, your mission will be to work with stakeholders to parametrize and explain business performance with meaningful and interpretable metrics. You will play a pivotal role in leveraging data to provide actionable insights that will enable the Research & Development (R&D) organization to make more informed decisions, optimize performance, and drive growth for the company.

Responsibilities

• Be a strategic partner: Work closely with cross-functional teams (i.e. Product, Research, Design, & Engineering) to align analytics initiatives with overall business objectives. Help ensure we are ideating about and tackling the most impactful infrastructure and analysis challenges, and taking the right big bets together with the business.
• Act as a critical conduit and translator for the business: Define and gather data from multiple sources in collaboration with the Tracking and Data Engineering teams, subsequently ensuring that we can answer Typeform’s most pressing questions and ultimately calculate and analyze our most critical metrics in a standardized way.
• Drive impactful insights for the business: Utilize SQL and/or Python to perform deep dive exploratory data analysis to identify trends, patterns, and opportunities, inherently improving our R&D and/or Product roadmap by better understanding the needs and tendencies of our customers.
• Enable self-service at scale: As repeatable questions are defined and translated into metrics, create and automate reports/dashboards (in Looker) to help non-technical partners understand and act on the health of the business.
• Help guide and drive experimentation: Actively partner with the business to help design and conduct A/B testing, as well as help analyze results (in Growthbook and/or Amplitude) to optimize & fine-tune our roadmap.

Requirements

• Experience working in a B2B SaaS company.
• Comfortable running A/B tests from ideation through execution and detailed readouts.
• Possess an analytical mindset and the ability to dissect complex problems, break them down into manageable components, and apply logical reasoning to derive insights from data.
• Experienced in building queries with SQL and capable of analyzing data using Python or R.
• Experience communicating with team members across all areas of the organization.
• Experience partnering directly with R&D teams and organizations (i.e. Product, Research, Design, & Engineering).

Extra Awesome

• Deep experience in marketing sciences (attribution, experimentation, personalization).
• Expertise in Python.
• Experience with dbt.
• Experience building dashboards in Looker and/or Tableau.
• Experience with AWS Redshift and/or other cloud data warehouses (Snowflake, BigQuery).

Company Information

Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency.