Senior Principal Engagement Manager, State and Local Government

The Senior Principal Engagement Manager will manage key internal and external initiatives to add significant value to customers and help the broader organization innovate. This includes delivering new projects, managing and navigating customers during these projects, and leading cross-functional projects and teams. Responsibilities also involve providing executive updates, managing project phases, initiating strategic initiatives, developing and presenting value propositions, mentoring team members, identifying and resolving project gaps, and performing analytics and understanding metrics. The role requires strong customer orientation, active listening, and the ability to learn quickly and think critically.