Senior Price Realization Strategy Manager

Who We Are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See Yourself at Twilio

Join the team as Twilio’s next Senior Price Realization Strategy Manager

Who We Are & Why We’re Hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the Job

This is a high-impact role, critical to driving Twilio's pricing strategy and developing key pricing operational processes. Your work will directly contribute to accelerating Twilio's business growth while simplifying the purchasing experience for our customers.

As a Senior Price Realization Strategy Manager, you will leverage your expertise in pricing strategy, analytics, and operational execution to support platform-wide monetization initiatives. Reporting to the Director of Monetization & Pricing Strategy, you will play a critical role in shaping pricing and discounting strategies, experience building executive-facing dashboards in Tableau/Looker, and driving pricing operations to optimize revenue performance across the product portfolio.

Responsibilities

In this role, you’ll:

• Shape Strategy: Design price optimization strategies that accelerate business performance, incorporating considerations like price elasticity, product strategy, competitive differentiation, and financial analysis.
• Application Design: Responsible for designing and optimizing pricing analytics dashboards and business processes to drive strategic pricing decisions, enhance efficiency, and improve profitability.
• Partner with Finance/Deal Desk: Collaborate with Product, Deal Desk, and Finance teams to align on monetization strategy, ensuring efficient pricing execution across the organization.
• Analyze Data: Dive into sales, customer, product, competitive, and financial data to uncover opportunities, test hypotheses, and scale successful strategies.
• Collaborate Cross-Functionally: Foster alignment and champion the implementation of strategies across GTM Strategy, Product, Sales, Marketing, and Finance teams.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Pricing Expertise: 8+ years of relevant experience, including at least 3 years in roles with significant responsibility for pricing in B2B SaaS, or adjacent industries.
• Project Management: Proven track record of delivering complex, cross-functional projects that generate measurable business impact.
• Financial Modeling: Hands-on experience developing pricing models and evaluating monetization frameworks to support strategic